Unable to download from KSP site store - Site under maintenance for Migration?

[LordZowy]

Is anyone else getting this? 

 

[SuperFastJellyfish]

I DL'd from the store an hour or two ago with no prob.  Sorry you're having problems. 

[jwenting]

they were probably updating the download links to 1.1.1

[LordZowy]

Funny thing is I was getting this error on the site for the DL of 1.1 a week after release... I'm going to try from a different location today.

Edited April 29, 2016 by LordZowy

[LordFerret]

That's the message that pops up when the server is overloaded... they're experiencing heavy traffic ('high winds').

[LordZowy]

1 minute ago, LordFerret said:

That's the message that pops up when the server is overloaded... they're experiencing heavy traffic ('high winds').

I recall when the page would just be blank or give you a time out error. They should change the message. I'll wait patiently for my opportunity to come... My career mode has been on hold for a while anyway as I had gotten myself into a bit of a grind and had over a year to wait for Duna to come round again before I could launch my next phase. I figured I'd start over in 1.1 but with the issues that came out of it I decided to hold off. But NOW I WANT MY KSP!!!

[Red Iron Crown]

Moved over to the Kerbal Network, since it's not about the game itself.

[LordZowy]

58 minutes ago, Red Iron Crown said:

Moved over to the Kerbal Network, since it's not about the game itself.

Thanks Red Iron. Wasn't 100% sure where to stick this one. 

[KasperVld]

Try a hard refresh (control+F5 or shift+F5 depending on your configuration), and make sure your hosts file does not have custom settings.

[LordZowy]

Hi Kasper, 

Nope still not working. I think I've been patient enough. There is something up. I've never had this issue before. Can't even download the old version... 

I'm accessing the site from Canada, from Order ID: 298207. Could there be something else going on here?

Edited May 13, 2016 by LordZowy

[Sezess]

On 4/28/2016 at 8:09 PM, LordZowy said:

Is anyone else getting this? 

 

 

I'm getting this now, how did you fix it?

[sal_vager]

Hi @Sezess, have you transferred a copy of KSP to Steam?

[Sezess]

6 hours ago, sal_vager said:

Hi @Sezess, have you transferred a copy of KSP to Steam?

 Nope, can you still do that?

[sal_vager]

12 hours ago, Sezess said:

 Nope, can you still do that?

Only if you purchased before the cut-off date, I suggest you email Squad at [email protected] to let them know you are having trouble.

[LordZowy]

I personally opened a support case with Squad on this issue. They indicated to me that it was a problem with their relay to my country... I'm a very technical person and didn't buy the response. I've been updating my stand alone download by copying out of Steam. 

I had bought two copies of the game because I wanted to show my support for the project in the early days. I transferred 1 to steam at around the time they offered that. I left the original purchase with Squad. 

After about release 1.0 I was unable to download any more from Squads site. 

This bothers me because I have a purchase that technical, I'm unable to access. I don't want a refund as I feel that would be inappropriate given my statement above. 

What I would like to see happen is the issue be corrected. Noting that I'm now not the only one having this problem and dosen't seem linked to the Steam transfer, as indicated by @Sezess

I have tried this again and again at each release and have encountered the same problems. Normal fixes, like alternative browsers, clearing cache etc didn't change my response from the server. I've tried from other systems. I've since rebuilt my own system and tried again. Nothing has worked. This is a problem on Squads end and it needs to be correct. 

[Sezess]

1 hour ago, LordZowy said:

I personally opened a support case with Squad on this issue. They indicated to me that it was a problem with their relay to my country... I'm a very technical person and didn't buy the response. I've been updating my stand alone download by copying out of Steam. 

I had bought two copies of the game because I wanted to show my support for the project in the early days. I transferred 1 to steam at around the time they offered that. I left the original purchase with Squad. 

After about release 1.0 I was unable to download any more from Squads site. 

This bothers me because I have a purchase that technical, I'm unable to access. I don't want a refund as I feel that would be inappropriate given my statement above. 

What I would like to see happen is the issue be corrected. Noting that I'm now not the only one having this problem and dosen't seem linked to the Steam transfer, as indicated by @Sezess

I have tried this again and again at each release and have encountered the same problems. Normal fixes, like alternative browsers, clearing cache etc didn't change my response from the server. I've tried from other systems. I've since rebuilt my own system and tried again. Nothing has worked. This is a problem on Squads end and it needs to be correct. 

I'm sorry to hear this, but at least you can still play it.

@sal_vager Thanks for the help, it seems to be working now. Probably just a server glitch for my area.

[sal_vager]

@LordZowy, please contact Squad support again, ask for Manuel, and explain that you have transferred one of your store purchases to Steam, also add that I have asked you to do this.

[LordZowy]

@sal_vager You Da Man. Support got me fixed up and I'm downloading now!

[sal_vager]

7 minutes ago, LordZowy said:

@sal_vager You Da Man. Support got me fixed up and I'm downloading now!

Good to hear!