All was well at first, but now game always crashes after hitting "Launch" on Intro Screen

[rochieren]

Hi all. I’m having an issue with frequent crashes with KSP and I’m hoping to find some help in getting it resolved.

First, here are my system specs:

Windows Vista Home

Intel Processor with 2.13 GHz

4 GB of RAM

I’ve had the 32-bit version of KSP installed on my desktop for a few months now & initially I didn’t have any issues at all, however about a month before the newest version rolled out I started having some issues. It started with screwy graphic glitches in the form of pixilated flags when I tried selected different ones. I reinstalled the program with no help. I figured “no biggieâ€Â, I’ll just fly with wacky looking flags on my ships.

Then I started running into game crashes… First during flights, then while at the Space Center, and now the game crashes after I hit the “Launch†button on the intro screen.

I’m not running any mods, I’ve gone into the initial settings & set my graphics for ‘Low’, and I’ve wiped out the KSP folder from my C: drive after uninstalling & before reinstalling… Nothing has worked so far.

I didn’t install any new programs/software onto the desktop that would’ve forced any changes…

Btw, I’m also running KSP on my laptop with no program issues whatsoever.

Any ideas?

[vexx32]

Okay, so first things first:

• Screenshots, please! Anything that looks out of the ordinary.
  
• Log files! If you're not sure where to find them, please check the Stock Support thread pinned at the top of this section's thread listings. We'll need the error.log from the crash, and the output_log.txt.
  
• DxDiag! This is also covered in the pinned thread if you're unsure.
  

All of these can be uploaded to Dropbox, Google Drive, or a similar service (if you already have those services), or else individually to a text-paste site like http://justpaste.it/

[rochieren]

Sorry for the delay (life got in the way). =)

Here's the Dropbox file breakdown:

1) The KSP Loading screen... Notice that the text for "Pointing Correct End Towards Space" looks broken. That's one of the graphics issues I had a month or so after installing the program.

https://www.dropbox.com/s/u4ub81vjchzhy6f/KSP%20Loading%20Screen.jpg?dl=0

2) The crash notification I get during loading... The text for "Patching Conics..." is still distorted.

https://www.dropbox.com/s/yuhr8ezisbkgr8w/KSP%20Crash%20Screen.jpg?dl=0

3) The KSP error log.

https://www.dropbox.com/s/g3x76siak52xwsm/error.log?dl=0

4) The KSP output log.

https://www.dropbox.com/s/hgb2dxftpeul3ed/output_log.txt?dl=0

5) My computer's DXDiag results.

https://www.dropbox.com/s/xvwoqzdi81xkqtj/DxDiag.txt?dl=0

Thanks!

[vexx32]

Alright, so there's definitely an issue with your graphics drivers somewhere -- they're dated for 2008, so it's probably a good idea to go see if you can find an update for those, which should resolve the weird graphics issues, hopefully.

If that doesn't resolve the crashes, however, you may want to go into your Video Settings screen in KSP and knock the Texture Resolution down to Half-Res or maybe even a little bit lower, as the actual crash seems to be an out of memory issue.

[rochieren]

Roger that. I tried updating the graphics card driver, but it said that they're up to date already... I'll try dropping a spare card in there & see if that helps the issue.

I'll give the Video Settings a try first.

I currently only have the option of changing my graphics settings from the KSP Updater/Launcher screen. Will these changes work or do I actually need to get into the main KSP Game screen?

https://www.dropbox.com/s/n4i7bxdlzls4ljs/KSP%20Graphic%20Settings.jpg?dl=0

[vexx32]

Yeah, that should work just fine.

[rochieren]

Ok.. I went directly to the Radeon site to do DL & install the drivers manually... Unfortunately because my system is 5+ years old, the driver is in fact current.

I'm about to give the video settings a try. >crossing my fingers<

--- Update ---

I dumped the Graphics Profile down to 'Minimum' and confirmed that the Texture Resolution was down to 'Eight Res'. Still no luck. I'll try dropping in a different graphics card tomorrow & go from there.

Thanks for all of the help so far!

Edited January 26, 2015 by rochieren