jkacer

Hi longbyte1! Thank you for analysing it. The driver is really from 2012. It is version 8.15.10.2869 from 2012-10-04. This was the newest version I was able to look up at Lenovo site through the links in the start menu. If I look directly at http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-r-series-laptops/thinkpad-r500/?tabName=Downloads they have something even slightly older (March 2012). Norton/Symantec Security was really installed there initially -- the system was installed from the rescue partition on the hard disk. But it was uninstalled immediately and replaced by MS Security Essentials. So it seems that the uninstall process is not perfect and leaves something in the system. Concerning power supply, the laptop is running on external power 99% of time, so I wouldn't say this was the problem. Anyway, the problem seems to be solved by configuration now, so we needn't go into the details :-) Thank you very much once again! Best Regards, JKacer

Hi longbyte1! Finally I uploaded the dump files to my MediaFire, here they are: http://www./download/jk0859wcp49ybc5/Mini122714-01.dmp http://www./download/sjclodaz0t63y75/Mini010415-01.dmp Concerning the system registry, here is the info: Folder GraphicsDrivers: DxgKrnlVersion - REG_DWORD - 0x00001053 UseXPModel - REG_DWORD - 0x00000000 Folder GraphicsDrivers\DCI: Timeout - REG_DWORD - 0x00000007 Folder GraphicsDrivers\Scheduler: EnablePreemption - REG_DWORD - 0x00000001 Folder GraphicsDrivers\UseNewKey: (empty) It would be great if you could have a look at the dumps and the settings. Thank you! JKacer - - - Updated - - - Hi Padishar! It seems that your hint solved the problem! I made the configuration change you proposed and the game is running just fine! The kids have been playing it for about an hour and so far no crash :-) Thank you very much for your help! Anyway, I would appreciate if longbyte1 could do the analysis of dump files, maybe it will help the developers to avoid some potential errors. JKacer

Hello guys and thank you for you support! @longbyte1: Here are the parameters I copied from the Blue Screen: STOP 0x00000116 0x84CA5268 0x8D81BFB0 0x00000000 0x0000000D igdkmd32.sys - That's Intel graphic card driver address 8D81BFB0 base 8D805000 Unfortunately I don't have the dump file with me right now as I'm using a different computer. When I get it from the original computer, I'll post it. @Padishar: The machine has 4GB physical RAM, Windows can see 3.5 GB. Kerbal was the only application running there at that moment. Thank you for the with the configuration files, I'll try it asap and post the results here. Big thanks to both of you! JKacer

I have only tried two different version of Intel's driver: the one supplied with the laptop by Lenovo and the newest one available at Intel's site. There seems to be no difference. And I don't think that downgrading to an older version will help. The version originally supplied by Lenovo is from 2008. I will check periodically for new versions of KPS, maybe they will solve the issue in the future. Thank you for your help, Sal! JKacer

Hi Sal! I tried again, keeping KSP window focused all the time. This time, it really didn't crash with a BSOD -- good news :-) However, very often when a new scene needs to be loaded, the window just goes all black and the program becomes irresponsive. I must finally kill it after a few minutes of waiting. I think I will wait for a newer version; this problem seems to have no solution on this hardware. Thank you very much for your support! JKacer

Hi Sal, thank you for the hint! I'll try again, making sure the KSP window is 100% time the active window. I'll report my findings here. Have a nice day, JKacer

Hello Sal Vager and thank you for your reply. I have attached the log files here: http://www./view/7hmt612a6me8qiz/buildID.txt http://www./download/34kzc4jbzf3faon/KSP.log http://www./view/rutmvka2l5crrlr/output_log.txt I could not see anything interesting, except messages about graphics device reset in output_log.txt. Thanks for the links, I had already found them before I made a post to this forum. Unfortunately I cannot upgrade my graphics - I already have the latest available version. Any help would be highly appreciated :-) Best Regards, JKacer - - - Updated - - - I forgot to post the screenshot of the BSOD. Here it is: http://www./view/lz8erseqy991tnn/BlueScreen-Kerbal.jpg Sorry for the poor quality :-)

I installed KSP on a ThinkPad R500 laptop with Windows Vista SP2 32bit and every time I run the game, I get a Blue Screen of Death after a few seconds. The OS is fully updated via Windows Update. KSP version is 0.25.0.642. It is a fresh system, newly installed and updated, with KSP as the only application installed. The Blue Screen reports error 0x00000116 in module igdkmd32.sys, which is Intel's graphic card driver. The driver is also updated to the latest version available: 8.15.10.2869. The Blue Screen occurs only when playing KSP, it never occurred before and it never occurs when not playing KSP. The system crashes even if the player is not actually doing anything, it's enough to start the game (a mission or training). Do you have an idea what I could do in order to eliminate the crashes? Has anybody encountered the same issue too? I can provide a screenshot of the Blue Screen (made with a phone) and the KSP log, if it helps. Thank you for any suggestions! JKacer