I just purchased the game, was charged $43.69 to my credit card, and was sent a confirmation email -- but the purchase page errored, my account doesn't show the purchase, and I cannot download the game. When I follow the link provided in the confirmation email and enter my order #, it says "order not found."
So, right now, I've been charged 40 bucks for nothing. If I want to play the game, I apparently have to risk losing another $40, and it will probably error again.
I submitted a request to technical support, but something tells me this is going to take a while to resolve.
Has anyone else had this problem? What else can I do?
Ngl, I'm more than a little liquided. Sitting here looking at my bank account, and at my Kerbal account, and the latter claims I never made a purchase while the former says I've been charged. If tech support doesn't give me back my money or provide me with a download, I'll take this to the fraud department at my bank. Was really, really looking forward to this program -- then this crap happened.
