Sketchfab embeds broken

[Yukon0009]

Sketchfab embeds are broken and slow down the page so much that it stops resoponding. Anyone had this?

[Red Iron Crown]

I just checked a bunch of posts with them and they are working fine for me, is it affecting all of them or just a particular one, Yukon0009?

[Yukon0009]

All of them.

[Red Iron Crown]

Which browser/OS?

[Yukon0009]

Internet Explorer.

[Red Iron Crown]

Try clearing your cache, and maybe another browser as well.

[KasperVld]

If you have recently installed or updated browser add-ons, then try disabling them (or run the browser in safe mode).

[Mad Rocket Scientist]

I get this on IE, it shows as a embedded page and causes loads of lag.

- - - Updated - - -

I get this on IE, it shows as a embedded page and causes loads of lag.

Cleared cache, cookies, etc. still no luck.

[KasperVld]

I've confirmed the problem and checked our embed code conversion. Turns out that was out of date, but updating it hasn't fixed the problem. I'll send an email to Sketchfab.

[Yukon0009]

Ok thanks Kasper.

[KasperVld]

This issue has been fixed. It had to do with a header set by the forum software that forced internet explorer into compatability mode for IE-9, which doesn't support WebGL which the Sketchfab embed uses to render the 3D image. Long story short, the header was removed and the embeds work properly now. Sketchfab is also publishing a fix to their systems tomorrow to prevent comparable cases on other websites.

Edited October 14, 2015 by KasperVld

[Mad Rocket Scientist]

Thanks! Works much better now!