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My game won't open


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I see...

I did a little research and this seem to be more or less common issue, at least there are plenty reports of it and also quite a few possible solutions.

Unfortunately, the suggested solutions I've found are not particular easy to execute, so I hope you feel comfortable dig a bit deeper into your system.

The first thing you can try, is removing your current graphics driver using a tool called DDU (use the giant DOWNLOAD link in this forum post): https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=3450

The creator of the software also provides a guide: https://www.wagnardsoft.com/content/ddu-guide-tutorial

though, you can find plenty other tutorials for DDU in the internet, even videos if you like.

After removing the old driver completely, you might be able to install the new driver (for some reason the driver which is automatically installed by windows sometimes doesn't allow you to update and the update fails in the exact way like yours). I really hope this helps, especially since the other suggested solution I've found is a bit more scary then this... we'll talk about that if this one doesn't work^^

A little "warning" though: please be sure to read the complete guide/tutorial before doing anything. during this process, you will not be able to access the internet so it might be a good idea to have a second device at hand (smartphone, laptop, other pc, whatever) to keep the guide open.

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downloading the drivers from Nvidia

1 minute ago, steuben said:

Running through windows update or downloading the drivers from Nvidia?

 

1 minute ago, 4x4cheesecake said:

I see...

I did a little research and this seem to be more or less common issue, at least there are plenty reports of it and also quite a few possible solutions.

Unfortunately, the suggested solutions I've found are not particular easy to execute, so I hope you feel comfortable dig a bit deeper into your system.

The first thing you can try, is removing your current graphics driver using a tool called DDU (use the giant DOWNLOAD link in this forum post): https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=3450

The creator of the software also provides a guide: https://www.wagnardsoft.com/content/ddu-guide-tutorial

though, you can find plenty other tutorials for DDU in the internet, even videos if you like.

After removing the old driver completely, you might be able to install the new driver (for some reason the driver which is automatically installed by windows sometimes doesn't allow you to update and the update fails in the exact way like yours). I really hope this helps, especially since the other suggested solution I've found is a bit more scary then this... we'll talk about that if this one doesn't work^^

A little "warning" though: please be sure to read the complete guide/tutorial before doing anything. during this process, you will not be able to access the internet so it might be a good idea to have a second device at hand (smartphone, laptop, other pc, whatever) to keep the guide open.

Ok i will try 

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10 minutes ago, 4x4cheesecake said:

I see...

I did a little research and this seem to be more or less common issue, at least there are plenty reports of it and also quite a few possible solutions.

Unfortunately, the suggested solutions I've found are not particular easy to execute, so I hope you feel comfortable dig a bit deeper into your system.

The first thing you can try, is removing your current graphics driver using a tool called DDU (use the giant DOWNLOAD link in this forum post): https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=3450

The creator of the software also provides a guide: https://www.wagnardsoft.com/content/ddu-guide-tutorial

though, you can find plenty other tutorials for DDU in the internet, even videos if you like.

After removing the old driver completely, you might be able to install the new driver (for some reason the driver which is automatically installed by windows sometimes doesn't allow you to update and the update fails in the exact way like yours). I really hope this helps, especially since the other suggested solution I've found is a bit more scary then this... we'll talk about that if this one doesn't work^^

A little "warning" though: please be sure to read the complete guide/tutorial before doing anything. during this process, you will not be able to access the internet so it might be a good idea to have a second device at hand (smartphone, laptop, other pc, whatever) to keep the guide open.

but first, I would like to know if this can be dangerous, like I lose the drivers forever or can’t use the video card anymore if it doesn’t work

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1 minute ago, Pedriii13 said:

but first, I would like to know if this can be dangerous, like I lose the drivers forever or can’t use the video card anymore if it doesn’t work

Yes and no, I guess. It's not really dangerous but it's still a powerfull tool and I cannot tell what happens if it is used wrong. But I can assure you, it's impossible to break your videocard with DDU, that's almost impossible to do with any piece of software ;)  DDU will only access the GPU driver files in your operating system but doesn't interact with your GPU directly.
Even if the uninstalling process fails at some point, windows will still boot your pc and put the most basic video driver in place, which basically just allows you to see your screen but in a very low resolution. And even if that fails for some reason, you still got an integrated graphics chip in your CPU, so all you have to do is plug in your HDMI cable from the monitor into the HDMI output from the motherboard (currently it's in the graphics card) which would allow you  to fix whatever went wrong while using DDU.
So even in the worst case, you still got a backup plan :)

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47 minutes ago, 4x4cheesecake said:

Sim e não, eu acho. Não é realmente perigoso, mas ainda é uma ferramenta poderosa e não posso dizer o que acontece se for usado incorretamente. Mas posso garantir a vocês, é impossível quebrar sua placa de vídeo com DDU, isso é quase impossível de fazer com qualquer pedaço de software ;)  DDU só acessa os arquivos do driver da GPU em seu sistema operacional, mas não interage diretamente com sua GPU.
Mesmo que o processo de desinstalação falhe em algum ponto, o Windows ainda irá inicializar seu pc e colocar o driver de vídeo mais básico no lugar, que basicamente permite que você veja sua tela, mas em uma resolução muito baixa. E mesmo se isso falhar por algum motivo, você ainda tem um chip gráfico integrado em sua CPU, então tudo que você precisa fazer é conectar o cabo HDMI do monitor na saída HDMI da placa-mãe (atualmente está na placa de vídeo) o que permitiria a você consertar o que deu errado durante o uso do DDU.
Mesmo no pior caso, você ainda tem um plano de backup:)

Ok, I already read everything and understood how it works, tomorrow I will do it and tell you how it was, Thanks!

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14 hours ago, 4x4cheesecake said:

Yes and no, I guess. It's not really dangerous but it's still a powerfull tool and I cannot tell what happens if it is used wrong. But I can assure you, it's impossible to break your videocard with DDU, that's almost impossible to do with any piece of software ;)  DDU will only access the GPU driver files in your operating system but doesn't interact with your GPU directly.
Even if the uninstalling process fails at some point, windows will still boot your pc and put the most basic video driver in place, which basically just allows you to see your screen but in a very low resolution. And even if that fails for some reason, you still got an integrated graphics chip in your CPU, so all you have to do is plug in your HDMI cable from the monitor into the HDMI output from the motherboard (currently it's in the graphics card) which would allow you  to fix whatever went wrong while using DDU.
So even in the worst case, you still got a backup plan :)

I tried here, it didn't work, I did everything right step by step, and it gave the same error message when I tried to install the new driver ;.;

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1 hour ago, Pedriii13 said:

I tried here, it didn't work, I did everything right step by step, and it gave the same error message when I tried to install the new driver ;.;

Dang it, I was hoping that it will work :/

Well, the other solution I've found requires to edit a file in the driver, basically convincing the setup that there is indeed compatible hardware in your PC. I also found this fairly detailed tutorial: https://appuals.com/fix-the-graphics-driver-could-not-find-compatible-graphics-hardware-installer/

I've tried some bits of the tutorial as well just to confirm that this is still up-to-date and the only issue I've found so far is that the extracted driver files got removed when I closed the setup. So once you've extracted the driver files during the first step of the driver setup, just copy the files somewhere else before you close the installer.

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17 hours ago, 4x4cheesecake said:

Yes and no, I guess. It's not really dangerous but it's still a powerfull tool and I cannot tell what happens if it is used wrong. But I can assure you, it's impossible to break your videocard with DDU, that's almost impossible to do with any piece of software ;)  DDU will only access the GPU driver files in your operating system but doesn't interact with your GPU directly.
Even if the uninstalling process fails at some point, windows will still boot your pc and put the most basic video driver in place, which basically just allows you to see your screen but in a very low resolution. And even if that fails for some reason, you still got an integrated graphics chip in your CPU, so all you have to do is plug in your HDMI cable from the monitor into the HDMI output from the motherboard (currently it's in the graphics card) which would allow you  to fix whatever went wrong while using DDU.
So even in the worst case, you still got a backup plan :)

I didn't understand this last part, I would appreciate it if I explained the last part again, and is this procedure dangerous? and is there a guarantee that it will work?

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If there would be some kind of guarantee, I would have suggested the solution right at the beginning. I'm just trying to find a way for you to update the graphics driver since I'm pretty sure that's the cause of your issue with KSP crashing. At this point, all I can do is finding other people who had the same issue, suggest their solutions to you and hope that one of them will also work for you.

The latest suggested solution not dangerous, don't worry. It will either work and you end up with a driver which is up to date or it doesn't work and you're in the same position as you are right now.

8 minutes ago, Pedriii13 said:

I didn't understand this last part,

The last part of what? The last part of the quoted post, the last part of my latest post or the last part of the linked tutorial?

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3 minutes ago, 4x4cheesecake said:

Se houvesse algum tipo de garantia, eu teria sugerido a solução logo no início. Só estou tentando encontrar uma maneira de atualizar o driver gráfico, pois tenho certeza de que essa é a causa do seu problema com o travamento do KSP. Neste ponto, tudo o que posso fazer é encontrar outras pessoas que tiveram o mesmo problema, sugerir suas soluções para você e esperar que uma delas também funcione para você.

A última solução sugerida não é perigosa, não se preocupe. Ou vai funcionar e você acaba com um driver que está atualizado ou não funciona e você está na mesma posição que está agora.

A última parte do quê? A última parte do post citado, a última parte do meu último post ou a última parte do tutorial vinculado?

I was seeing a solution number 1 on the website and I didn't understand much about how to put these codes there, solution 2 I even understood a little and I'll try it first, but solution 1 didn't understand

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On 3/14/2021 at 4:48 PM, 4x4cheesecake said:

Maybe this video helps you to understand it better:

If you still have trouble to follow the guide or just dont feel comfortable doing it, you can tell me your device ID as shown in the video and I'll do the modification to the driver and upload the modified driver for you :)

IT WORKED! IT WORKED! This installing now as soon as I finish I will try to open Ksp THX!!

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ah I said too soon, it went from the compatibility part but in the "install" part in the middle of the installation it says "driver installation failed" just that I can't take a print now, because every time I try to download it will uninstall the drivers previous ones, well I don’t even know what to say ..... sorry ;.;

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22 hours ago, Pedriii13 said:

ah I said too soon, it went from the compatibility part but in the "install" part in the middle of the installation it says "driver installation failed" just that I can't take a print now, because every time I try to download it will uninstall the drivers previous ones, well I don’t even know what to say ..... sorry ;.;

Dang it :/

Well, I'm sorry to say but I'm out of ideas. The driver issue aside, I've also looked at the original error message in your log again but still, I've got no clue what else could be the problem, nor did I find any other possible solution somewhere else :(

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while the nuclear option might have be your course of action. 

try just simply uninstalling the drivers.

reboot. let windows pop in the defaults/basic ones. then install the new ones.

that all being said. have you tried updating windows itself?

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19 minutes ago, steuben said:

enquanto a opção nuclear pode ter sido seu curso de ação. 

tente simplesmente desinstalar os drivers.

reinício. deixe as janelas aparecerem nos padrões / básicos. em seguida, instale os novos.

tudo isso sendo dito. você já tentou atualizar o próprio Windows?

I've tried everything, my windows is in the latest version available, I've tried uninstalling my drivers 3 times and installing the new ones doesn't work either, I've tried everything you'll think about :(

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Looks like the latest version of windows is 20h2. It might clear what you're seeing with the drivers. Your dxdiag reports it as a earlier 1900. 

Almost everything. Like I said the nuclear option may remain. But, it might be what's needed.

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