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Unable to aquire free PS5 Upgrade


Bboots

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I’ve asked PS support about this so hopefully they’ll help but wanted to post here to ask if the community knows about this issue  but the PS5 version of the game, for me, shows up as needing to be purchased. I own the PS4 complete edition and was able to download the ps5 DLC for free due to this, but for some reason i cant just add the ps5 version to my library. Usually i’d chalk this up to there not being an upgrade path but then i looked it up and saw a forum post here that said it should be free as well as a couple of threads on reddit about ppl redeeming it

so idk what’s happened. Unfortunately i would guess this might not get fixed but just wanted to put this out as a psa for anyone like me who bought the ps4 version and are wondering why they cant redeem the ps5

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