Ebay question

[Kerbface]

I have a problem with ebay I was wondering if I could get some advice for. I committed to buy an item several weeks ago and paid right away. A few weeks later it still is processing by Paypal, so I contacted the seller about it. They said they couldn't see the payment record in ebay, and asked for my personal email adress so they could send me the payment request. Of course transactions outside of ebay are not allowed and they might be faudulent, so I haven't replied to the email. The only thing I can find about cancelling purchases on ebay says I have to ask the seller and it's up to them. What if I ask and they say no, I have to pay? I can't pay outside of ebay. I don't want anything happening to my account either (It can be limited or suspended if you don't pay for things you committed to buy. It's not like they've sent the item or anything. What can I do?

[Winter Man]

Paypal introduced a thing recently called 'Pay After Delivery' where your payment isn't processed for 14 days. Could be that.

[Kerbface]

No, the it says it hasn't been sent and when I contacted the seller they said they could not see the payment record.

[Winter Man]

Best ring up PayPal then. Their phone number's somewhere on their site.

[Kerbface]

Update. Luckily, the seller agreed and accepted to cancel the transaction, so everything is AOK.