Broken Captchca in password reset form.

[Dunbaratu]

I just tried resetting my password by having it e-mailed to me (New browser. I'd been relying on the old browser's cookies to log me in for too long and had forgotten the password.)

I eventually got it reset, but the user interface is *really* broken in the following way:

I clicked the button to reset your password.

I get a form to type in my e-mail address, and type in a string from a captchca image.

I fill in the fields and click the button.

I get a response that claims my captchca string didn't match the image. I click the button to try again and enter a new captchca string for the new image I get. Again I get the response claiming my captchca string didn't match. I repeat again. By the fourth time I carefully am typing the string in one character at a time, looking again and again and again to verify it's the same, and it fails again. The fifth and final time I try the audio captchca instead, listen for the string, type it in, and again it claims the string didn't match and now I figure I'm locked out for 15 minutes.

But then I notice there was a message in my e-mail. I got the notice the first time, it turns out. It had worked on the first try and accepted my input despite giving me the message claiming it hadn't.

As far as I can tell, it appears to be falsely giving a bogus error message about the captcha string being a mismatch regardless of whether it was accepted or not.

[KasperVld]

Worked first, second and third time for me. Do you have any add-ons installed that might mess with the captcha code? Things that block javascript, or certain pages/elements of pages?

[Dunbaratu]

Worked first, second and third time for me. Do you have any add-ons installed that might mess with the captcha code? Things that block javascript, or certain pages/elements of pages?

Not as far as I know. It was just plain vanilla Safari/OSX, stock, no mods.

[KasperVld]

It's also possible that the security settings are too strict, try adding forum.kerbalspaceprogram.com to the list of exceptions. In any case, this doesn't seem to be a problem with the forum since it works fine from here

[Dunbaratu]

It's also possible that the security settings are too strict, try adding forum.kerbalspaceprogram.com to the list of exceptions. In any case, this doesn't seem to be a problem with the forum since it works fine from here

More likely an unsupported browser issue. Safari tens to adhere to minimum standards and no more with none of the many extremely ubiquitous but technically nonstandard browser features supported. Often if a website works for all browsers except for one, that one will be Safari. Not because Safari is technically wrong, but because it interprets one of the open-ended parts of a W3C standard in the least useful way possible.

Edited September 28, 2014 by Steven Mading