Hooloovoo

Update: I did hear back from Support on Monday. Support says "This appears to be a problem between your ISP and our download server" and suggested trying a different internet connection. They also offered to transfer to Steam credits or provide a refund. I do appreciate the offer for the Steam transfer and I plan to take them up on it. But I think they're flat-out-wrong about the problem being between the ISP and their server. I've tried three different internet connections, all with the same result. And now EnderKid2 is having the same problem.

Update in case anyone else is having the same problem: still no change. Emailed support on Friday but haven't heard back yet. Attempted downloads a few times a day and still no luck. :-/

@KasperVld - nope, nothing in HOSTS file. I checked. Ctrl + F5 didn't change anything. I'll try emailing support.

UPDATE: Aaaand I just realized this post is nearly a duplicate of "Unable to download from KSP site store - Site under maintenance for Migration?" So maybe it's just heavy server load. But it's been going on for so long... I log onto the website and try to download KSP from the store via the "download now" link. But I keep getting the "Sever Migration" page. I Googled this and found some info, but I've tried everything and it didn't work: I tried resetting the DNS cache on the Windows computer (ipconfig /flushdns, ipconfig /registerdns); didn't fix it. I tried using the direct IP address (https://85.236.103.6/en/) but that doesn't bring up an active page any more. Same problem happens on both Google Chrome and Microsoft Edge on my Windows 10 PC. Tried the same process with a Macintosh / Safari and had the same issue; so Windows isn't the problem. Tried the same process with an iPhone over the LTE network (just to prove it wasn't my WiFi router or something) and had the same problem. Had the same problem yesterday and today, so it's not just a passing phase. Steps to reproduce: Go to kerbalspaceprogram.com Click "store" and https://kerbalspaceprogram.com/kspstore/ shows up just fine. Log in, I get the "Welcome Back" message just fine. Click "my account" and go to the page with the products I've bought Click the "download" link and I get taken to the "Ready to Download" page https://kerbalspaceprogram.com/download.php?od=xxxxxxx Click any one of those links and I get taken to the "Server Migration" page, for example at https://kerbalspaceprogram.com/lib/highwindsDwn.php?version=win-1-1-2 So, yeah, I've tried everything I can think of. Help! How can I get a download?