When is the Save/Load Game Issue to Be Resolved?

[cfbird]

On both Windows and Linux I have lost quite a bit of work.

I have demanded refund, this is unacceptable.

Try debugging next time for a product that you are making people pay for.

 

Edited November 14, 2016 by Val
Removed name calling!

[sal_vager]

6 hours ago, cfbird said:

On both Windows and Linux I have lost quite a bit of work.

I have demanded refund, this is unacceptable.

Try debugging next time for a product that you are making people pay for.

 

Hi @cfbird, I am sorry you are having trouble with KSP, and I'd be glad to help you solve this issue, I'm sure this is something we can help with.

First we have to find out what your issue is exactly, as saving and loading is working here for me and for many other players your issue is not known.

To help you we will need to see the logs from your game and from your computer, you will have a KSP.log in the Kerbal Space Program folder, and an output_log.txt file in KSP_Data on Windows.

On Linux you will have a Player.log in .config/unity3d/Squad/Kerbal Space Program/

For Windows we will also need your dxdiag hardware report, you can run dxdiag from the start menu, and on Linux you can use the hardinfo package to gather info on your system.

Please put all these onto dropbox.com for us and we will try to find out what is causing your problem, if or when you lose saves again upload new logs so we can see if there is a change.

Also, KSP automatically makes backups of your saves on Windows, Linux and OSX, so all is not lost, check for a backups folder inside the folder for your save.

Thank you.