Kosmo Posted August 17, 2011 Share Posted August 17, 2011 I also got the 'Thanks for donating' email but nothing else. No rush, I'm just letting you guys know in case. ETA: Just came through, cheers guys! Link to comment Share on other sites More sharing options...
Salda007 Posted August 17, 2011 Share Posted August 17, 2011 If you've contributed 7.00 USD or more, you will receive an email confirming your pre-order in the next 72 hoursHeh, the e-mail I got on the 15th says 24 hours, but I'm in no rush! Take your time and keep doing the awesome things you're doing! Link to comment Share on other sites More sharing options...
rltvty Posted August 17, 2011 Share Posted August 17, 2011 I have only received my paypal email. No thank you email or pre-order email.My forum and paypal email address are the same.-- rltvty Link to comment Share on other sites More sharing options...
mrfg Posted August 18, 2011 Share Posted August 18, 2011 People, this is what the pre-order confirmation looks like:***************************From: Info at KSP < [email protected] >Subject: Pre-order Kerbal Space Program Dear [your name here],Thank you for pre-ordering Kerbal Space Program. Your forum's username and password will be stored for all future releases. Please keep this email as reference.Happy launching!!***************************Hope that helps. And it does take some time (over a day, but less than a week) to receive it. Link to comment Share on other sites More sharing options...
Odulphe Posted August 18, 2011 Share Posted August 18, 2011 Hi !I paid on the 13th and got the donation confirmation mail but no pre-order confirmation yet.Thanks Link to comment Share on other sites More sharing options...
steve58 Posted August 18, 2011 Share Posted August 18, 2011 First of all, thank you all guys for supporting the game!Once you've donated a certain amount, a 'Thanks for donating!' e-mail will be sent to your address. This e-mail looks like this:'Dear ...Thank you for your donation!You can view the download link and information at:http://kerbalspaceprogram.com/forum/index.........If you've contributed 7.00 USD or more, you will receive an email confirming your pre-order in the next 72 hoursThanks for your support and happy launching!'This shows that after the system recognizes that you pre-ordered the game, it will send a Pre-Order Confirmation E-mail to the e-mail address you wrote down on the paypal confirmation form. As it says, it may take 72 hours to be sent, so be pacient! OK, I received this email last Friday (8/12) and I've not yet received the Pre-Order Confirmation E-mail. I've been checking my spam folders and nothing. My forum email is tied to excite.com, but I used my gmail email when I paid ($10). Is this an issue? My initial email said 24 hours, the one above says 72, but I'm coming up on a week now with no confirmation email. Are you guys still that backlogged or do I have a problem? Thanks! Link to comment Share on other sites More sharing options...
xmas104 Posted August 18, 2011 Share Posted August 18, 2011 I have received only the PayPal confirmation email and nothing more. I would very much like this resolved quickly, as I am uncomfortable with sending something for what appears, however unintentionally, to be nothing. Thank you. Link to comment Share on other sites More sharing options...
shadowfax Posted August 18, 2011 Share Posted August 18, 2011 It's been over 24 hours and I've not gotten the email. I'm not particularly concerned, so I'm just reporting it as an FYI. Link to comment Share on other sites More sharing options...
mgolebiowski Posted August 18, 2011 Share Posted August 18, 2011 Hi,I pre-ordered the game about 3 days ago and I didn't get any email from you (no confirmation of donation too), only confirmation from PayPal. Link to comment Share on other sites More sharing options...
steve58 Posted August 18, 2011 Share Posted August 18, 2011 OK, I received this email last Friday (8/12) and I've not yet received the Pre-Order Confirmation E-mail. I've been checking my spam folders and nothing. My forum email is tied to excite.com, but I used my gmail email when I paid ($10). Is this an issue? My initial email said 24 hours, the one above says 72, but I'm coming up on a week now with no confirmation email. Are you guys still that backlogged or do I have a problem? Thanks!Yay, just now got my confirmation email 8), so I guess they must have a hefty backlog! Link to comment Share on other sites More sharing options...
Tomciu Posted August 18, 2011 Share Posted August 18, 2011 Hi guys.I have too alot problems with donation.So latest mail which i recive is:Dear THERE IS MY NAMEThank you for pre-ordering Kerbal Space Program. Your forum's username and password will be stored for all future releases. Please keep this email as reference.Happy launching!! I did not get any more mail, which would allow me access to timely updates.My address is the same for Foru and on Paypal'u.Please quick help.Yours sincerely. Link to comment Share on other sites More sharing options...
Odulphe Posted August 18, 2011 Share Posted August 18, 2011 I just got the pre-order confirmation, thanks ! Link to comment Share on other sites More sharing options...
mgolebiowski Posted August 18, 2011 Share Posted August 18, 2011 I just got an email from you with pre-order information, thanks! Link to comment Share on other sites More sharing options...
aLeXmOrA Posted August 18, 2011 Author Share Posted August 18, 2011 Hi guys.I have too alot problems with donation.So latest mail which i recive is:Dear THERE IS MY NAMEThank you for pre-ordering Kerbal Space Program. Your forum's username and password will be stored for all future releases. Please keep this email as reference.Happy launching!! I did not get any more mail, which would allow me access to timely updates.My address is the same for Foru and on Paypal'u.Please quick help.Yours sincerely.That's the only Confirmation e-mail that is been sent to all those who pre-ordered the game. There is no activation thing or something... the username and password of the forum are stored in the system, so when it's time to download a new payed version or upgrade, you will have access to it without paying again. The first payed version will not be available till a few months, so for now it's still free download.Cheers Link to comment Share on other sites More sharing options...
softweir Posted August 18, 2011 Share Posted August 18, 2011 ... the username and password of the forum are stored in the system, so when it's time to download a new payed version or upgrade, you will have access to it without paying again. What happens if somebody changes their password between now and Release? Link to comment Share on other sites More sharing options...
Wubbles Posted August 18, 2011 Share Posted August 18, 2011 On the 13th I donated $7 and I only received the thank you for donating email. Never received any sort of confirmation. Would it be possible to message an admin or email one with my transaction # from paypal to get this sorted?**EDIT**Just received my confirmation email :3 Link to comment Share on other sites More sharing options...
aLeXmOrA Posted August 18, 2011 Author Share Posted August 18, 2011 What happens if somebody changes their password between now and Release?You don't have to worry about that... you can change your username or password as many times as you want. We keep tracking all changes in order to recognize who have preordered the game Cheers Link to comment Share on other sites More sharing options...
TheChrisHill Posted August 18, 2011 Share Posted August 18, 2011 I don't think I got it, and I've already emptied my spam box :'( Link to comment Share on other sites More sharing options...
mockingking Posted August 18, 2011 Share Posted August 18, 2011 Got a mail from PP, but nothing else. Paid my dues about six hours ago.Will there be a page counting the donations for all to see? My ego could use some stroking. Link to comment Share on other sites More sharing options...
Dalaram Posted August 18, 2011 Share Posted August 18, 2011 I submitted a payment recently of 25$ on the 14th, but did not receive either a confirmation e-mail, nor a pre-order mail account. Here is the details of the payment:from: Kimball.sanders at gmail.comTotal: 25$, from paypal Link to comment Share on other sites More sharing options...
Respenus Posted August 19, 2011 Share Posted August 19, 2011 Well, it's been 6 days now and still no reply. I've checked my spam folder, but nothing there. My email is the same as the one used for the forum account. Link to comment Share on other sites More sharing options...
Cosmos Posted August 19, 2011 Share Posted August 19, 2011 I believe I found out what the problem might be, you see I donated 3 times, each of the donations were on separate days, in this picture you can see each day I donated has 2 emails, a paypal receipt email and the confirmation email, however on the 15th which I donated $5.00 there is only the paypal receipt but no confirmation email. Im guessing this might have caused the delay? No rush or anything guys, keep up the great work, I will donate a few bucks here and there every now and then EDIT: Got the email Thanks guys! Link to comment Share on other sites More sharing options...
jdiddy Posted August 19, 2011 Share Posted August 19, 2011 No reply yet here also. Only the paypal email. Link to comment Share on other sites More sharing options...
uber_hobo Posted August 20, 2011 Share Posted August 20, 2011 3 Days here, got my paypal confirmation and deduction from my bank account. My order in the store says complete so I'm not too worried, but I have not gotten any other confirmation.Edit: Got my email! Thanks so much! Link to comment Share on other sites More sharing options...
clek Posted August 20, 2011 Share Posted August 20, 2011 I never got an email about the perorder. Been 7 days. Link to comment Share on other sites More sharing options...
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