Changes to Your Kerbal Account

[StarSlay3r]

Hello Kerbonauts, 

We are pleased to announce that on Tuesday, August 31st we will be launching the brand-new Private Division Account system, which will replace the current Kerbal Account you use to purchase, download, or re-download versions of Kerbal Space Program from the KSP webstore.  

Please be aware the current Kerbal Space Program webstore and account will be taken offline at 10.00 AM PST / 1.00 PM EST on Tuesday, August 31st while the new platform is put online to replace it. 

The new Private Division Account will be used for all things Private Division related, such as direct store purchases, access to multiplayer games, managing account preferences, and more. 

When the Private Division Account goes live, if you have an existing Kerbal Account you will receive an email outlining the steps you need to take to complete the upgrade. Anyone who has a Kerbal Account will need to upgrade their existing account to a Private Division Account to access download links for previous KSP-related purchases, as the old account pages will be unavailable. 

What does this mean for me?
If you have a Kerbal Account, you will need to upgrade it to a Private Division Account to access previous purchases of Kerbal Space Program. You will receive an email reminder from Private Division, or you can directly visit the Private Division Account page and use your existing Kerbal Account credentials when it is live, and follow the steps outlined. 

For anyone without an existing Kerbal Account, this change does not affect you, however, you can still signup for the new Private Division account for all the benefits of easily managing your Private Division titles and more.  

Why is the Kerbal Account being replaced? 
The release of a Private Division Account brings with it new standards for account creation and security (such as code verification) which weren’t part of the Kerbal Account. We also want a wider inclusion of Private Division initiatives to live in a central location, meaning one account for everything. In addition - one of the reasons this is happening now - is the Kerbal Account uses a direct purchase store provider which is being replaced. 
 
What new information will be requested to upgrade to a Private Division Account? 
To complete the upgrade process from a Kerbal Account to a Private Division Account we will ask for your Country, Date of Birth, and a Display Name. Your Country and Date of Birth is required for account eligibility purposes. 

We will also require you to agree to the Terms of Service and Privacy Policy, which have been used when making a Kerbal Account. These can already be found here: https://www.take2games.com/legal/ and here: https://www.take2games.com/privacy/  

What will happen to my Kerbal Account? 
If you have a Kerbal Account, we advise you to upgrade your account to a Private Division Account. All previous Kerbal Accounts will be rolled into a new Private Division Account on Tuesday, August 31st, and it’ll be the only place for you to access the KSP client direct downloads. 

What will happen to my forum account? 
Your forum account will remain a separate login from your Private Division Account. We are exploring opportunities to allow you to login to the forum and other places using your Private Division Account credentials in the near future. If anything changes regarding your existing forum login credentials, we will let you know in advance. 

How can I re-download Kerbal Space Program from my account? 
If you have purchased Kerbal Space Program or it’s expansions from the KSP webstore, you will need to upgrade your account to a Private Division Account in order to access those purchases. To upgrade your account, all you will need to do is enter your Kerbal Account credentials and follow the steps to complete the account creation once the page is live. 

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UPDATE: The new Private Division Account is now live: https://account.privatedivision.com - here you can use your previous Kerbal Account email address and follow the steps to upgrade. You will be able to download KSP from the “Game Download” section of your profile.  If you didn’t have a Kerbal Account you can register for a new Private Division Account at the same link.