Help with video card.

[M83]

I figure this is the right place to drop this. So tonight I decided to download this free movie through FrostWire called 'The Cosmonaut'. The file is about 4GB, and for some reason when I try to play it through Windows Media Player, I get 2 error messages - 1 telling me that I don't have enough memory, and the other saying there's a problem with my video card. My laptop has a AMD Radeon HD 6310 graphics card.

Anyone know what the issue might be?

[technicalfool]

Had any problems playing other videos? The 6310 is quite an old-ish card by now, maybe there are updated drivers available from ATI/AMD's website?

And does it play in VLC? Try that first before mucking about with anything else.

[M83]

It'll probably be obvious once I see it, but what's VLC?

Edit: I also updated the driver.

Edited June 20, 2013 by M83

[Clamps]

Use VLC. It's the best media player there is. Plays everything.

[technicalfool]

It'll probably be obvious once I see it, but what's VLC?

Edit: I also updated the driver.

the VideoLan media player. It plays all kinds of videos that Windows Media Player won't touch. It's also Free (with a capital F).

Edit:

Something else I've thought of.. you're saying the file is 4GB? You sure the file extension isn't .iso or something? If so, it's a disk image and I doubt any media player will play it straight away. You'd need to burn a file like that to disk, or use a program like MagicISO to make your computer think it's a disk drive. If it IS a disk image of a DVD, then once MagicISO mounts it, VLC (or Media Player) should be able to play it as if you're playing a DVD inserted into the fake drive that MagicISO sets up.

Of course if it's just a honking great movie file, then VLC should cope with it as-is.

Edited June 20, 2013 by technicalfool

[M83]

It's an .mp4 file, which I learned has some spotty support with Media Player. I've decided to just convert it to a .wmv and call it a night, many thanks for your assistance.

[technicalfool]

It's an .mp4 file, which I learned has some spotty support with Media Player. I've decided to just convert it to a .wmv and call it a night, many thanks for your assistance.

Ah, no worries.

Still, I really would recommend getting VLC anyway. It's like a video swiss army knife, and means you don't need to recompress video and lose quality while transcoding it to something the rather "special" Windows Media Player will understand.