Launch Screen Does not Load Completely.

[shadragon]

KSP Version: PC - Steam 64 bit, build id = 01289 2016.06.21 at 20:49:32 CEST Branch: master

What Happens: I construct a ship in VAB (I've made a half dozen different craft from new - Career mode) then hit launch. About 70% of the time the launch screen appears, but with issues. There is no Kerbal crew image in the lower right corner, no controls are active (if I press T for SAS or throttle up / down buttons nothing happens, for example) and the STAGE light, instead of blinking green is a solid light purple color. I can rotate the camera and select components on screen as well as change staging order, but little else. Screenshot enclosed.

Added later: I did notice that when the screen loads properly, there is a brief pause where the screen looks like my screenshot before loading in the missing elements. I also started a new game last night and this bug happened on the first launch.

Mods / Add-Ons: None. New purchase & virgin install (via Steam) five days ago. No mods.

Hardware: AMD FX-8350 4.0GHz / 32 GB Ram / OCX PCIe SSD 256GB + RAID 1 3TB SATA HD / MSI GTX 980Ti 6G Gaming / ASUS Crosshair V Formula-Z ROG / HTC Vive / Steam VR Rating: 12510 (I do not use VR for KSP, but it's a pretty solid gaming computer.) Running KSP at 1920 x 1080 most graphics settings maxed @ 60FPS. DXDiag attached.

Steps to Replicate: I just hit launch. Roughly 70% of the time, it hangs up the launch screen as shown in screenshot.

Result: Cannot launch. Must back out and reload game from main menu. If I do that, it usually works.

Fixes/Workarounds: Quit to main menu and reload game. Works after that, for a time.

Other Notes/Pictures/Log Files: Enclosed in Zip file here: http://www.mediafire.com/download/pjr1nq4urvk4tu2/KSP_Bug.zip

- buildID64.txt
- DXDiag.txt
- Screenshot
- Output_log.txt

 

[sal_vager]

Hi @shadragon, you don't have crew in the craft in your screenshot, if you've launched all your current Kerbals you will need to hire more from the astronaut complex.

I see some text over the message app in the upper right, if you are using a 3rd party program to monitor frame rate such as PrecisionX 32 or Fraps try disabling it.

I don't see any errors of note in the log, you may just have a bad Steam install, try verifying the cache in case any files need to be replaced.

Hope this helps

[shadragon]

Sorry Sal, but there is a pilot available (two actually, Jebidiah and Valentina in accommodation listed as "Available") who appear in the cockpit when I restart the game. The program hangs before the crew loading process on the launch screen. As stated, previously I began a brand new game and the first launch hung. 

The text is from NVIDIA Shadowplay. I have turned it off and had the same thing occur. I've got thirty years of IT management experience. I tried all the basics before composing this.  

Would you like me to do a video showing the issue? 

Edited August 26, 2016 by shadragon

[sal_vager]

Well what you describe is not a known issue with KSP, so something is causing this for you.

Your 30 years of IT experience may not have steeled you to the fact that Steam doesn't always install games properly, and verifying the cache can solve issues with KSP from Steam in many cases.

It's possible your install is broken, for example this is in your logs.

Quote

d3d: failed to create 2D texture id=2427 w=2 h=2 mips=3 d3dfmt=21 [invalid call]
Load(Texture): Squad/Parts/Resources/FuelCell/fuellcell

Which doesn't normally occur.

Your existing saves might be corrupt, and if you upload your saves I can test them as well, as all I have to go on is your description and pic which shows exactly what happens when no Kerbals were placed in the vessel.

Notice it says "not enough crew 0/1", and the purple light means you have no control which is also mentioned in the log.

Quote

[Pre-Flight Check]: Checking for NoControlSources: FAIL!

Your hardware looks fine, but an unanswered question is what other software are you running that can interfere with KSP? Usually if KSP crashes the running processes are written to the log, but as that is not the case here please also upload screenshots or a list of your taskmanager processes.

Known troublemakers are monitoring software such as PrecisionX and Blaze Video, Fraps as well can cause issues.

And no, a video isn't much help, what I need to do is reproduce this or eliminate possible causes until it goes away.

[Andem]

Check the Alt-F2 menu, and see if there are any errors. If there are, what are they?