PC crash when loading KSP

[JoeVLD]

Hi! I'm hoping someone can help as I'm not the best with computers but recently KSP crashed (for the first time) when I tried to recover a vehicle, I left it and when I tried to play the next day it got to the end of the bar of the loading screen and then froze. After it just being stuck on the load I got an error message saying that Windows had to perform a restart to fix the problem but it does this every time! 

The crash happened after I did a nvidia graphics optimisation but might be unrelated, also have uninstalled and reinstalled the game but still the same crash.

Any help would be amazing! Thank you 

Edited November 24, 2016 by JoeVLD

[sal_vager]

Hi JoeVLD, have you restarted the PC since the change to the Nvidia graphics?

[JoeVLD]

I've not restarted, but the graphics were just settings and the game played fine for a few hours. 

I tried to update the Nvidia Experience app to check for drivers after the first time it force restarted my laptop but it uninstalled itself with various errors, but not sure that'd stop it working as I don't believe the drivers were deleted 

Restart error screen says Driver Power State Failure? 

Edited November 24, 2016 by JoeVLD

[sal_vager]

Just to be clear, your PC is restarting with a blue screen, is this correct?

I ask this because searching that error shows this to be a problem with your computer, and not with KSP, so to fix this you need to find out what driver is suffering from a power state failure.

The first link should be this one, which details how you can enter safe mode and locate the problem driver, you can also try rolling back to a point when Windows was working.

As you changed graphics settings and had a problem it is possible that your graphics driver is corrupted, KSP will not run if the graphics driver is broken.

If it is the graphics driver then you may need to download the latest driver for your Nvidia, AMD or Intel graphics card, uninstall the current driver and install the new one, finally you will need to restart the computer.

If it is another driver shown as broken we might be able to locate the driver for you.

[JoeVLD]

When I did the check for a problem driver the only one that came up was a monitor driver which is 'Generic PnP Monitor'? (This is a laptop by the way) I uninstalled it but after coming out of safe mode and checking that driver is still there, system says it's up to date aswell. Reinstalled the Nvidia driver aswell but still crashing 

 

And it's starting with the blue screen in the first link yer

Edited November 24, 2016 by JoeVLD

[sal_vager]

@JoeVLD, it sounds like you will need to take your laptop to a repair shop, if your laptop is still under warranty you will be able to contact the shop where it was purchased, and they will be able to fix the issue.

[peter2411]

Have you considered checking your Nvidia version and OS compatibility? I would suggest you to either install new drivers or install Nvidia compatible drivers, because I had a similar problem. Also, you can try disabling iGPU in BIOS. Hope this helps!

[James Kerman]

Welcome to the forum @peter2411.

This is quite an old thread so I hope JoeVLD has fixed his problem by now. It is really good advice however so it might help others with the same problem.