Johnman Posted October 12, 2011 Share Posted October 12, 2011 Hi there. I donated back in September and haven\'t received any e-mails yet, just the PayPal confirmation.Thanks for taking care of us!EDIT: Got an email saying my forum user/pass will be saved for future releases. Thanks! Link to comment Share on other sites More sharing options...
WildBee Posted October 13, 2011 Share Posted October 13, 2011 Same problem here. Donated back when the pre-order option was just made available, and received the pay-pal confirmation email, but no pre-order confirmation email yet.Edit: Received the confirmation email yesterday, thanks! Link to comment Share on other sites More sharing options...
lars Posted October 14, 2011 Share Posted October 14, 2011 I donated on August 12th - Just the confirmation e-mail no follow up. If the followup was marked as SPAM I no longer have it. Link to comment Share on other sites More sharing options...
Hikaru Posted October 15, 2011 Share Posted October 15, 2011 On thursday 10/13/11 at 2 minutes after midnight I recieved the confirmation mail from paypal for my $7 donation but I have yet to recieve the mail for the preorder confirmation.Maybe I\'m jumping the gun, I\'ll wait. If I don\'t see anything in a week I\'ll email the info@ address to make sure you know about this; when I had a problem recieving the forum confirmation email I was able to get a reply from the info@ address just fine. Maybe this is related somehow? *shrug*EDIT: 10/17/2011 I recieved the confirmation mail in my inbox. Thanks a lot guys! Link to comment Share on other sites More sharing options...
Lordherrmann Posted October 15, 2011 Share Posted October 15, 2011 About a week ago I preordered the game.I still have no confirmation E-mail. Link to comment Share on other sites More sharing options...
Palczak Posted October 15, 2011 Share Posted October 15, 2011 I did not get the message. I did not think this problem only now noticed. Please re-send a new message, e-mail address that is registered with this account. (I know my English is bad: D) Link to comment Share on other sites More sharing options...
Suvanto Posted October 15, 2011 Share Posted October 15, 2011 I made the $7 pre-order on the 12th of August and got PayPal\'s confirmation email but not yours. Spam box checked... Link to comment Share on other sites More sharing options...
suicidal.banana Posted October 16, 2011 Share Posted October 16, 2011 Same here, donated 15, never got the second email, not in spam either(also, download link is a missing 0.10 version??)http://i.imgur.com/TqDQP.pngKerbal Space Program Forum ([email protected]) 13 aug.Dear *****,Thank you for your donation!You can view the download link and information at:[url]http://kerbalspaceprogram.com/forum/index.php?action=store;sa=myorders[/url]If you\'ve contributed 7.00 USD or more, you will receive an email confirming your pre-order in the next 24 hoursThanks for your support and happy launching!-----Edit:Got it now, in my normal (gmail) inbox, thanks alot Link to comment Share on other sites More sharing options...
Arretu Posted October 21, 2011 Share Posted October 21, 2011 Paid $7 on the 19th of August, only had the paypal receipt so far. Link to comment Share on other sites More sharing options...
Hicks37 Posted October 22, 2011 Share Posted October 22, 2011 i paid $7 a couple on months ago and only ever got the paypal receipt so far nothing from you Link to comment Share on other sites More sharing options...
Thy Reaper Posted October 22, 2011 Share Posted October 22, 2011 I purchased shortly after it came available, and never received an email, nor did it end up in spam. Link to comment Share on other sites More sharing options...
Bobsama Posted October 23, 2011 Share Posted October 23, 2011 I purchased shortly after it came available, and never received an email, nor did it end up in spam.From what I can tell, the same is true on my end. I can find the preorder/donate but no preorder confirmation. Sent $7 via Paypal on 8/12. Link to comment Share on other sites More sharing options...
Dimonte Posted October 24, 2011 Share Posted October 24, 2011 Hi, I haven\'t got a confirmation e-mail either. I\'ve had an email that thanked me for donation and promised me a confirmation email, but I didn\'t receive anything since. Link to comment Share on other sites More sharing options...
tofof Posted November 3, 2011 Share Posted November 3, 2011 Sammmme here, donated $7, got my paypal receipt (Transaction ID: 2NB43030UW738702Y) but nothing from KSP (did not even receive a \'thank you for your donation\'), nothing lost to junk mail.EDIT: Using the link from one of the quoted emails above in this thread (which I realized is the \'store\' button at the top of the forum controls) I do seem to have a completed order with accessible download links, etc. So at least that was successful. Link to comment Share on other sites More sharing options...
Mr_Tall Posted November 7, 2011 Share Posted November 7, 2011 Hi guys,I donated $10 on 18th August 2011, and received a PayPal receipt, but no confirmation email. (Transaction ID: 8S620785HH1662712)It\'s possible my mail provider has blocked it, they are a bit overzealous about that sort of thing. Could you resend it please? My PayPal email is the same as my forum account.Cheers! Link to comment Share on other sites More sharing options...
Alephzorg Posted November 8, 2011 Share Posted November 8, 2011 Hello,I received the confirmation email on august 29th after donating 7$ but I don\'t see a store button in the forum.And when I use the link found in the forum, I get the following message :'An Error Has Occurred! You are not allowed to view the Store'How come ? Link to comment Share on other sites More sharing options...
softweir Posted November 8, 2011 Share Posted November 8, 2011 See thread: Pre-Order / Donation System Will Shut Down Link to comment Share on other sites More sharing options...
drewroy Posted November 12, 2011 Share Posted November 12, 2011 like the others, i don\'t think i ever received any confirmation emails. Sent money via paypal aug 12 ( Transaction ID #9J050729VJ360292P)not that i\'m too concerned. kerbal is awesome enough to pay for again.And thanks, i\'ve now received the store e-mail. go KSP team! Link to comment Share on other sites More sharing options...
ninjawh0re Posted November 16, 2011 Share Posted November 16, 2011 i made a preorder /donation back on 27/10. i recieved the paypal email, and i believe i recieved the thank you email, but shortly after i was unable to access my email, and now that i have access again i do not have the confirmation email, and my spam folder does not go back far enough to check if the confirmation email went there.Is the email something i need to keep, or will the system already know and i dont need to worry about the confirmation email? Link to comment Share on other sites More sharing options...
mockingking Posted November 21, 2011 Share Posted November 21, 2011 Still didn\'t get my 'You\'re a good person for donating a week\'s groceries worth of monies' mail, but the thingy stating that the store will open soon apparently knew that I paid my dues back then.Just saying. Link to comment Share on other sites More sharing options...
aLeXmOrA Posted November 22, 2011 Author Share Posted November 22, 2011 We\'ve sent an e-mail from the 'Store openning'... if you guys received that mail, it means that we had your payment information so you can download the game when it opens.Just be patientCheers. Link to comment Share on other sites More sharing options...
Newman Posted November 28, 2011 Share Posted November 28, 2011 Hi, I pre-ordered the game on saturday morning, still no confirmation e-mail. I have a paypal receipt, but nothing else. Spam folder is empty. Can PM specifics like e-mail if needed, thanks. Link to comment Share on other sites More sharing options...
aLeXmOrA Posted November 28, 2011 Author Share Posted November 28, 2011 Hi, I pre-ordered the game on saturday morning, still no confirmation e-mail. I have a paypal receipt, but nothing else. Spam folder is empty. Can PM specifics like e-mail if needed, thanks.You should have your confirmation e-mail now in your inboxCheers. Link to comment Share on other sites More sharing options...
Newman Posted November 28, 2011 Share Posted November 28, 2011 You should have your confirmation e-mail now in your inboxCheers.Confirmed, email arrived a few hours ago. Thank you! Link to comment Share on other sites More sharing options...
thorfinn Posted November 29, 2011 Share Posted November 29, 2011 Excuse me... I didn\'t really understand what has become of my donation. I have the confirmation e-mails from the old jury-rigged system, but the new store page still offers me to pre-order the game and nothing else. Do I have to do anything? Is it fine this way? Link to comment Share on other sites More sharing options...
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