Computer shuts down after prolonged gameplay!

[One-Way Films]

My computer shuts down after running ksp 32bit in OpenGL mode for a while. I'm running a bunch of mods like B9, bd armory, texture replacer, better atmospheres, more demanding stuff...

here are my specs;

Motherboard; MSI Z87-G45 Gaming motherboard

GPU; MSI GTX 770 Twin Frozr oc edition

CPU; Intel quad-core i5 4670k

PSU; Corsair 750w

RAM; Corsair vengence 4gb RAM stick (I think this is where the problem is. the computer is running out of memory because of all my mods!)

HD; Western Digital 1TB blue

That's all you need to know imo. This could be down to cooling as well. but before I get water cooling or a bunch of ram, I'd like to know wether or not people have had a similar problem and can recommend a solution of sorts. Thanks.

[Xaiier]

If your computer is shutting down, you have a more serious problem than an issue with KSP. A lack of memory won't cause your computer to shut down.

It looks like your PSU is sufficient for it though, so I don't know what the issue could be. Perhaps something is faulty?

You should also check on your temps, its possible that its shutting down due to overheating, but that's pretty unlikely unless a fan is broken or something is very wrong.

[One-Way Films]

If your computer is shutting down, you have a more serious problem than an issue with KSP. A lack of memory won't cause your computer to shut down.

It looks like your PSU is sufficient for it though, so I don't know what the issue could be. Perhaps something is faulty?

You should also check on your temps, its possible that its shutting down due to overheating, but that's pretty unlikely unless a fan is broken or something is very wrong.

Nah. It isn't the power supply. Every other game can run fine for ages ( i don't know how long. Its very long anyways. I edit videos and play games on my computer without it shutting down). I played a game of stock KSP just now and it didn't shut down. I'll re-install all my mods and re-install them in a new KSP modded directory (after cleaning it first) and see if it's still happening. in that case I'll look through my pc drivers and see if they're all up to date. Thanks for the help. (ps; the average temperature of my system is 30-40 degrees and when I reboot and check the system bios after the suprise shut down it's roughly the same number.) thanks again.

[ratchet freak]

or it is overheating and a failsafe just shuts it down

you can diagnose it with a hardware monitor application that reads the temperature sensors, (or the sensor is busted which prevents the fans from speeding up and the OS from throttling the CPU)

and can be fixed by refitting the cooling with new thermal paste

[peter1981]

Hi One-Way Gaming

You Say:

My computer shuts down after running ksp 32bit in OpenGL mode for a while.

Is that minutes, hours, or days? -- I'm guessing hours maybe 12+?

You Say:

RAM; Corsair vengence 4gb RAM stick (I think this is where the problem is. the computer is running out of memory because of all my mods!) [\Quote]

No this would at worst cause CTD or hang up -- not a shut down.

You Say:

ps; the average temperature of my system is 30-40 degrees and when I reboot and check the system bios after the suprise shut down it's roughly the same number.

sounds like an unreported safety feature - what temperatures are being reported?

It is still most likely a cooling issue - at the very least try blasting the inside of the computer case with compressed air to blow away any cob webs / dust / etc.

If the inside is spotless then it is a temperature sensor issue. Either GPU or CPU but more likely the GPU.

It could also be PSU cooling issue but you'd have notice it outside of playing the game.

Did you notice wether the temperature was warmer than usual at the time it happend or unusually dry (low humidity)?

[Jebadiah Kerban]

can i please have the age for your computer.

Also you might have a problem try trouble shooting then take it to the place where you got the computer and ask them to fix it and also say the problem like: "hi, My computer shuts down after EG:20 min's after playing a game called KSP. could you guys please fix it ETC ETC ETC."

[Alshain]

Sounds like heat to me. Since the early turn of the century, motherboards protect themselves by shutting down in an overheating situation. 9 times out of 10, an unexpected full shutdown with no other indicators is heat.

The first thing you can do is crack it open (assuming this is a desktop) and dust it with a compressed air can.

Watercooling is completely unnecessary for that system (or any system unless your massively overclocking). If your still having problems after a good cleaning and your running a stock cooler you might look into a CoolerMaster Hyper 212 EVO. Make sure you get the EVO, not the original.

Edited October 7, 2014 by Alshain

[stupid_chris]

If your computer reports 30-40°C while playing, I would seriously check to see if it's properly connected/functional. It really does sound like an overheating safety shutdown.

[Alshain]

Just a thought occurred to me. This looks like a home built PC based on the specs, just to make sure we cover all the bases... you did use thermal paste on the CPU, right?

No offense meant, I don't know your PC building skills.

If your computer reports 30-40°C while playing, I would seriously check to see if it's properly connected/functional. It really does sound like an overheating safety shutdown.

You must use AMD, that's a normal idle temperature for Intel. Mine runs as high as 60 deg C when fully active and that's with the above mentioned CM 212 EVO. Intel's run naturally hot.

Edited October 7, 2014 by Alshain

[FirstSecondThird]

If your computer reports 30-40°C while playing, I would seriously check to see if it's properly connected/functional. It really does sound like an overheating safety shutdown.

My PC did this, and it was because of Ilivid.com Browser Hijacker, I fixed it by using AVAST AV. I recommend it if viruses is your cause. It is rated as #1 in the spyware/adware/virus hunting community.

AND NO, I AM NOT POSTING SPAM! I AM REALLY RECOMMENDING THIS TO YOU. THIS IS A SERIOUS CAUSE AND I AM TELLING YOU SOMETHING OUT OF PERSONAL EXPERIENCE WITH THE SOFTWARE!

[11of10]

Or, to continue on the FirstSecondThird's train of thoughts, you can try Malwarebytes, it's not really an antivirus program, but it can help, a lot, in my experience.

Tho, to be honest, if there aren't any errors being reported, and it just shuts down as if someone unplugged the power cable, I very much doubt that it's a software issue. As people said above, first guess would be overheating (thermal paste on CPU can actually "dissapear" after some time - I guess it melts and goes away or something..)

Also, PSU, HDD, RAM overheating?

[gsarducci]

CPU paste will become brittle over time, but generally unless something else happens it should last the life of the fan. Which brings me to "the life of the fan". How old is that CPU fan? Don't assume that when you peer into the chassis and see that fan turning that it will continue to do so. I've seen fans do funky things when they get old (had one actually start running in reverse... No idea how that was even possible but there it was)...

Overheat problems tend to lead to more overheat problems and the damage is cumulative. By the time you trip most motherboard thermal safety protocols your processor is WELL into potential meltdown temps.. CPUs change temperatures almost instantaneously, so spot checking the core after rebooting won't tell you anything useful. You really need to have something that watches the trend and throws an audible alarm when you hit a certain threshold.

Old school techniques to try: Reseat the RAM and cards. Blow out the system with compressed air. Ensure your power supply fan is still working...

[Kamuchi]

Better question would be:

You are on the internet downloading all sort of stuff and browing god knows where, without an anti virus?

Use nod32, smaller, faster and being virus database is updated some times several times a day.

[Alan85PL]

On overheating shut-downs usually there is a beep warning.

Software problems would couse a beep and reebot mostly.

GPU overheat - a freeze and reebot.

What i would do...check Your connections on the mainboard, hdd, especially on ram - get them out, clean slots with air. Make sure no dust is in the slots.

Look four Your CPU in the same manner.

Cases like this are electrostatic or bad connections.

Look for your UPS, and voltage filter (if You have one) no idea to name it English;P

Just my amateur experiences - or pure luck ;]

Good luck too You!

[steve_v]

Look for your UPS, and voltage filter (if You have one) no idea to name it English;P

Where I am, they're called "Surge supressors" "Transient Voltage Suppressors" and the like - any half decent UPS will have one built in & many powerboards do too.

That said, unless you have _really_ nasty power, the SMPS in your PC should be pretty much immune anyway.

I'd say overheating or _maybe_ a dodgy PSU.

I'd run a stress test - prime95 for the CPU, Furmark for the GPU and check your temperatures don't get out of control.

Maybe worth running eg. memtest86+ to check your RAM, though dodgy ram is more liable to cause BSODs etc. than a random shutdown.

Edited November 22, 2014 by steve_v

[Camacha]

On overheating shut-downs usually there is a beep warning.

Good luck too You!

I have seen more than one without any beep warning. The computer just turns of instantly and that's it. (In fact, I never saw any with a beep warning.)