Can't play the game

[Lorenzo & Filippo]

So, I've downloaded ksp this morning. It started up normally. Then I created a new sandbox save. but after some minutes it was still loading. I forced quit ksp and I restarted it. So i tryed to do a carrier save and science save, but the game was still loading for a minute and then the game seems to block. Then i've tried to play some scenarios or training but it was the same. Could someone help me?

KSP v 1.1.3 no mod installed no Steam

Computer specifications: MacBook Pro (13 Inch, half 2010)

OSX El Capitan Version 10.11.6 (15G31)

Processor 2,66 GHz Intel Core 2 Duo

RAM 4 GB DDR3 a 1067 MHz

Graphic NVIDIA GeForce 320M 256 MB

 

Player.log: https://www.mediafire.com/?qottsjoy5sh60tw

Edited August 26, 2016 by Lorenzo & Filippo
Added Player.log download link

[sal_vager]

Hi @Lorenzo & Filippo, can you please take a look here and provide more information from KSP, thank you.

 

 

[Lorenzo & Filippo]

Thank you @sal_vager. I've added the player.log. I hope this will be enough...

[Whovian41110]

I also have this exact same issue

player.log

KSP 1.1.3 stock not Steam

Macbook Pro (15-inch, Mid 2009)

Processor 2.8 GHz Intel Core 2 Duo

RAM 2.8 GHz Intel Core 2 Duo

Graphics NVIDIA GeForce 9400M 256 MB

OSX El Capitan Version 10.11.2 (15C50)

[sal_vager]

Both your issues might be caused by the lack of graphics memory your laptops, and I should have spotted that in your first post, sorry :/

From the Squad store.

Quote

Recommended System Specs:
* 2.0Ghz Dual Core CPU or higher (preferably higher)
* 4GB RAM
* 512MB Video Card, Shader Model 3.0
* 4GB Free HD space
* Windows Vista, 7, 8 or 10
* An Intel-based Mac running Mac OS X 10.8 or higher
* A Debian based Linux distro
* Chromebooks are NOT SUPPORTED

256mb of video RAM is pretty low, I'm not sure if KSP will run with so little and it may just require a lot longer to load.

Try lowering the texture quality in the Launcher.app, that might help.

[Whovian41110]

I have an update even with textures at 1/8 it won't load any saves.

[sal_vager]

If you were able to make saves the game must have run for you Whovian41110, which suggests you have a different issue, please make a new thread and include your logs, thank you.

[Whovian41110]

1 minute ago, sal_vager said:

If you were able to make saves the game must have run for you Whovian41110, which suggests you have a different issue, please make a new thread and include your logs, thank you.

 I don't have a separate issue it's exactly the same one, however even when the game seems to be in its infinite loading of a save, it has already created the save file. The game just isn't capable of opening the save. 

[sal_vager]

There's still nothing in the log that points to a problem other than insufficient video memory, or possibly this line.

Quote

Receiving unhandled NULL exception

That's near the end of the file and doesn't tell me what was not handled, if you have not yet tried redownloading KSP then please give that a go in case you have a corrupted download.

[Whovian41110]

On 8/29/2016 at 6:56 AM, sal_vager said:

There's still nothing in the log that points to a problem other than insufficient video memory, or possibly this line.

That's near the end of the file and doesn't tell me what was not handled, if you have not yet tried redownloading KSP then please give that a go in case you have a corrupted download.

I got a new download.  It allowed me to go into a save once and then it exhibited the same behavior

[The_Rocketeer]

I have a similar vintage Macbook (2009), haven't used KSP on it in some time because the graphics have to be set to absolute minimum and it's still choppy as hell. That said, it did used to work. I'll fire her up and see if it's broken now - if so it would suggest a patch-related issue.

EDIT:

I'm not exhibiting this problem.

Game runs as before, pretty choppy and slow, averages about 1/3 realtime speed (on 1x setting). A few minor hangs during game startup, nothing dramatic, then I flew a stock airplane (forget which) to the island runway, then a 30-min Kerbal-X flight to orbit and return. Besides the run speed, nothing to complain about. If u guys are using machines like mine, she's seen a lot of mileage and is about ready for retirement, and when games like this put her thru her paces it starts to show. Best not to stress the old workhorse out, that's my advice

*All that said, my install is thru Steam, so I guess there's still a possible problem with the non-Steam Mac release/installer?

My Macbook:

13" Early 2009
2GHz Intel Core 2 Duo
4GB DDR2 SDRAM
NVIDIA GeForce 9400M 256MB
OSX Mavericks 10.9.5

@Whovian41110 if u can provide your save file for download I'll see if I can load it up for you.

Edited August 31, 2016 by The_Rocketeer

[Whovian41110]

10 hours ago, The_Rocketeer said:

I have a similar vintage Macbook (2009), haven't used KSP on it in some time because the graphics have to be set to absolute minimum and it's still choppy as hell. That said, it did used to work. I'll fire her up and see if it's broken now - if so it would suggest a patch-related issue.

Alright @The_Rocketeer here you go.

[sal_vager]

I can load the file, I'm wondering if this might be a permissions issue, in that KSP is being blocked from loading the files by the operating system.

One thing to test would be to unzip KSP to a new folder and make it fully read/writeable, here's a guide but I don't know how good it is.

Can you give this a try and let us know what happens please.

[The_Rocketeer]

@Whovian41110 I did have one hang/failure starting the game this morning, but Force Quit and start again got it going. Loading your save had no issues at all - built and flew a simple rocket. Then I quit the game, loaded it all up again and everything is still working.

Based on your posts above, my Mac is older and/or slower than yours or @Lorenzo & Filippo's so just in terms of hardware I would expect if the game works for me it should work for you. I've also established I can load up your save ok, so not a corruption issue (for the case in point). So, that mostly leaves software differences, those being that I'm using Steam, which neither of you are, and I'm (still) using Mavericks whereas you guys are on El Capitan.

Sorry this is hand-waving and vague, but if you're keen to narrow this down and get the game going I would concentrate in those areas - Steam/not Steam and OSX.

Edit: Might interest you @sal_vager based on my experience 256mb is definitely limiting but shouldn't be a show-stopper

Edited August 31, 2016 by The_Rocketeer

[Whovian41110]

8 hours ago, sal_vager said:

I can load the file, I'm wondering if this might be a permissions issue, in that KSP is being blocked from loading the files by the operating system.

One thing to test would be to unzip KSP to a new folder and make it fully read/writeable, here's a guide but I don't know how good it is.

Can you give this a try and let us know what happens please.

Absolutely nothing.  Same thing happens  

[kBob]

Do either of you get any heat problems when trying to run KSP? 

OSX can have problems with nearly full drives, files can get fragmented so you might try deleting some unused stuff and reinstalling KSP (or get a defragger program--I'm assuming you don't have SSD's in such "old" computers)--if your drives are nearly full.  Probably not your issue but can't hurt to try. 

[TheDestroyer111]

4 hours ago, kBob said:

Do either of you get any heat problems when trying to run KSP? 

OSX can have problems with nearly full drives, files can get fragmented so you might try deleting some unused stuff and reinstalling KSP (or get a defragger program--I'm assuming you don't have SSD's in such "old" computers)--if your drives are nearly full.  Probably not your issue but can't hurt to try. 

You are not talking about OSX, your talking about windows. For many years already, Mac always automatically defragments itself whenever it is not used (typically at night).

BTW I have one year older MBPro with 256mb video ram and KSP works perfectly. The official requirements are a little untrue. Although I usually run on 1/8 textures, I tried going full textures with *slightly* more lag, that's it. The game still runs with full textures on 2x less GPU RAM than is required.

[Whovian41110]

5 hours ago, kBob said:

Do either of you get any heat problems when trying to run KSP? 

OSX can have problems with nearly full drives, files can get fragmented so you might try deleting some unused stuff and reinstalling KSP (or get a defragger program--I'm assuming you don't have SSD's in such "old" computers)--if your drives are nearly full.  Probably not your issue but can't hurt to try. 

I actually have an SSD. 

[sal_vager]

How long have you left KSP running, and is KSP installed on a network drive?

[Whovian41110]

1 hour ago, sal_vager said:

How long have you left KSP running, and is KSP installed on a network drive?

I let it run for an hour when it was in it's not responding state, and no, it's on internal SSD that we added (which I'm certain isn't the problem).

[sal_vager]

50 minutes ago, Whovian41110 said:

I let it run for an hour when it was in it's not responding state, and no, it's on internal SSD that we added (which I'm certain isn't the problem).

I'm not so certain, do you also have a HDD or an external drive or even a USB stick you can test?

[Whovian41110]

Just now, sal_vager said:

I'm not so certain, do you also have a HDD or an external drive or even a USB stick you can test?

Yes I will install it onto an HDD when I get home at about 3:00 EST. 

[kBob]

 

12 hours ago, TheDestroyer111 said:

You are not talking about OSX, your talking about windows. For many years already, Mac always automatically defragments itself whenever it is not used (typically at night).

BTW I have one year older MBPro with 256mb video ram and KSP works perfectly. The official requirements are a little untrue. Although I usually run on 1/8 textures, I tried going full textures with *slightly* more lag, that's it. The game still runs with full textures on 2x less GPU RAM than is required.

 

First of all WE ARE TALKING OSX, sure it's good at defragmenting UNTIL a drive is nearly full than it can have problems: LOOK IT UP instead of just blanket stating it, this is the internet it's not hard to look this up.  Even Apple says if a drive is nearly full files can become fragmented!!!  Now I'll grant you this is not the problem since an SSD is indeed being used on one of these computers, but give the information here it sounds like it maybe a drive problem of some sort.  I only suggested this as an easy thing to check on a nearly full HDD with no harm other than a few wasted minutes if it didn't help nothing really lost, also if the drive was developing problems in certain sectors deleting a few things not being used and reinstalling KSP might alleviate the problem (until the entire drive stops working) again assuming a nearly full drive...and of course a nearly full SSD can also be problem, most shouldn't be more than 90% full to allow the SSD to move it's files around, so unless OSX reserved some spare space (which if it was a clone install probably not) that would be ANOTHER good reason to thin out some deadwood even with an SSD. 

What comes to mind are disk thrashing or older drives going bad especially if they are very full.  Another possibility is the controller going bad.  What other types of programs these users are running and if they have noticed slow downs in other programs or other problems would be useful to know. 

Also, @Whovian41110 , what is the model number for the SSD their are some SSD's with known problems that can devlop over time.  One example: certain Samsung SSDs had a bug that caused them to go slower and slower (the older the file the slower, some people were getting speeds down to around that of a floppy disk).  But there are others and it's easiest to look up the model and see if there are reported problems.

Edited September 1, 2016 by kBob
Forgot to delete leading sentance

[Whovian41110]

2 minutes ago, kBob said:

Yeah that's why I was wondering.  Thoughts t

 

First of all WE ARE TALKING OSX, sure it's good at defragmenting UNTIL a drive is nearly full than it can have problems: LOOK IT UP instead of just blanket stating it, this is the internet it's not hard to look this up.  Even Apple says if a drive is nearly full files can become fragmented!!!  Now I'll grant you this is not the problem since an SSD is indeed being used on one of these computers, but give the information here it sounds like it maybe a drive problem of some sort.  I only suggested this as an easy thing to check on a nearly full HDD with no harm other than a few wasted minutes if it didn't help nothing really lost, also if the drive was developing problems in certain sectors deleting a few things not being used and reinstalling KSP might alleviate the problem (until the entire drive stops working) again assuming a nearly full drive...and of course a nearly full SSD can also be problem, most shouldn't be more than 90% full to allow the SSD to move it's files around, so unless OSX reserved some spare space (which if it was a clone install probably not) that would be ANOTHER good reason to thin out some deadwood even with an SSD. 

What comes to mind are disk thrashing or older drives going bad especially if they are very full.  Another possibility is the controller going bad.  What other types of programs these users are running and if they have noticed slow downs in other programs or other problems would be useful to know. 

Also, @Whovian41110 , what is the model number for the SSD their are some SSD's with known problems that can devlop over time.  One example: certain Samsung SSDs had a bug that caused them to go slower and slower (the older the file the slower, some people were getting speeds down to around that of a floppy disk).  But there are others and it's easiest to look up the model and see if there are reported problems.

No clue, I didn't install the SSD my dad did. I'll ask him. 

[Whovian41110]

Samsung Vevo 850