I need help

[Rolacume]

This may be on the wrong topic but my game keeps crashing, I've reinstalled my game three times but it keeps crashing on start up, if anyone can read the crash codes or can direct me to someone who can. If you had the problem or have a fix please let me know, It's only version 1.2.2, here are the error codes

 

Unity Player [version: Unity 5.4.0p4_b15b5ae035b7]

KSP_x64.exe caused an Access Violation (0xc0000005)
  in module KSP_x64.exe at 0033:9a84fef6.

Error occurred at 2017-01-27_182432.
C:\Program Files (x86)\Steam\steamapps\common\Kerbal Space Program\KSP_x64.exe, run by Lego Man.
61% memory in use.
16103 MB physical memory [6167 MB free].
16303 MB paging file [2087 MB free].
134217728 MB user address space [134215207 MB free].
Read from location 00000028 caused an access violation.

Context:
RDI:    0x00000000  RSI: 0x00f1e998  RAX:   0x0000105c
RBX:    0x6051cc20  RCX: 0x9b347c90  RDX:   0x00f1e998
RIP:    0x9a84fef6  RBP: 0x6051cc78  SegCs: 0x00000033
EFlags: 0x00010246  RSP: 0x00f1e8c0  SegSs: 0x0000002b
R8:    0x6051cc78  R9: 0x00000000  R10:   0x00f1e9a0
R11:    0x00000000  R12: 0x0f0d5320  R13:   0x00000000
R14:    0x00000252  R15: 0x00000000

Bytes at CS:EIP:
49 8b 5f 28 4d 8d 67 20 49 3b dc 74 3c 66 66 66 

Stack:
0x00f1e8c0: 6051cc20 00000000 00000000 00000000  .Q`............
0x00f1e8d0: 00000000 00000000 0000000b 00000000 ................
0x00f1e8e0: 00000000 00000000 050ca9f0 00000000 ................
0x00f1e8f0: 9712b101 00000000 00000000 00000000 ................
0x00f1e900: 00000000 00000000 9a84e3c5 00007ff7 ................
0x00f1e910: 00000000 00000000 00000004 00000000 ................
0x00f1e920: 6051cc20 00000000 0f0d5320 00000000  .Q`.... S......
0x00f1e930: 00000000 00000000 9a822f3e 00007ff7 ........>/......
0x00f1e940: 6051cc20 00000000 00000252 00000000  .Q`....R.......
0x00f1e950: 6051cc20 00000000 00000006 00000000  .Q`............
0x00f1e960: 00000252 00000000 00000000 00007ff7 R...............
0x00f1e970: 6051cc20 00000000 9a83eb00 00007ff7  .Q`............
0x00f1e980: 00000006 00000000 9a82330f 00007ff7 .........3......
0x00f1e990: 6051cc20 00000000 00000661 00000000  .Q`....a.......
0x00f1e9a0: 00f1eac0 00000000 9712c1e0 00000000 ................
0x00f1e9b0: 9712c1e0 00000000 9a838f53 00007ff7 ........S.......
0x00f1e9c0: 00010226 00000000 9712c1e0 00000000 &...............
0x00f1e9d0: 9712c1e0 00000000 00000006 00000000 ................
0x00f1e9e0: 00000000 00000000 9712dcd0 00000000 ................
0x00f1e9f0: 9712dcd0 00000000 00000000 00000000 ................
0x00f1ea00: 0f0d530b 00000000 00f1eb50 00000000 .S......P.......
0x00f1ea10: 91a7fff0 00000000 0000000b 00000000 ................
0x00f1ea20: 3ec7d7d2 b3000000 b2a00000 00000000 ...>............
0x00f1ea30: 00000000 00000000 00000000 3f800000 ...............?
0x00f1ea40: 00000000 00000000 00000000 00000000 ................
0x00f1ea50: 9b5bfd38 00007ff7 9a748063 00007ff7 8.[.....c.t.....
0x00f1ea60: 00f1eae0 00000000 00000008 00000000 ................
0x00f1ea70: 00000004 41000000 41000002 41000002 .......A...A...A
0x00f1ea80: 3eae2b60 3e8046ef 3f79bfe2 3f800000 `+.>.F.>..y?...?
0x00f1ea90: 00f1ebe0 00000000 00000000 00000000 ................
0x00f1eaa0: 0000000b 00000000 9a7482a0 00007ff7 ..........t.....
0x00f1eab0: 3eae2b60 00000000 9712b1f0 00000000 `+.>............
0x00f1eac0: 00000007 00000000 00000007 00000000 ................
0x00f1ead0: 3eae2b60 3e8046ef 3f79bfe2 00000000 `+.>.F.>..y?....
0x00f1eae0: 197ba310 00000000 00000000 00000000 ..{.............
0x00f1eaf0: 0f0d53c8 00000000 9a756156 00007ff7 .S......Vau.....
0x00f1eb00: 00f1ebe0 00000000 0f0d5320 00000000 ........ S......
0x00f1eb10: 00000006 00000000 0f0d53d8 00000000 .........S......
0x00f1eb20: 0000000b 00000000 9a839667 00007ff7 ........g.......
0x00f1eb30: 9712c1e0 00000000 00000661 00000000 ........a.......
0x00f1eb40: 0006e6f3 00000000 ffffffff ffffffff ................
0x00f1eb50: 00000000 00000000 9a5f427c 00007ff7 ........|B_.....
0x00f1eb60: 00000000 00000000 00000000 00000000 ................
0x00f1eb70: 0f0d53d8 00000000 00f1eef0 00000000 .S..............
0x00f1eb80: 2e38a200 00000000 95cc0800 00000000 ..8.............
0x00f1eb90: 22f2c000 00000000 95cc6ea0 00000000 ...".....n......
0x00f1eba0: 00f1edd0 00000000 9a3f1ba6 00007ff7 ..........?.....
0x00f1ebb0: 0f0d24b0 00000000 00f1eef0 00000000 .$..............
0x00f1ebc0: 2d8ffaa0 00000000 00000020 00000000 ...-.... .......

 

I have checked my gamedata folder and removed all mods, crashes when i click on the game

Game freezes on 

Squad/spaces/PodCockpit/internal/PodCockpit

Edited January 28, 2017 by Rolacume

[Snark]

Moving to Technical Support.

[diomedea]

On 28/1/2017 at 0:33 AM, Rolacume said:

KSP_x64.exe caused an Access Violation (0xc0000005)

  in module KSP_x64.exe at 0033:9a84fef6.

...
Read from location 00000028 caused an access violation.

...

Game freezes on 

Squad/spaces/PodCockpit/internal/PodCockpit

Hi @Rolacume. That crash report tells about an Access Violation (Error code 0x0000005), its meaning KSP_x64.exe asked the CPU to access a position in memory it shouldn't/couldn't (some good info on that error here and here). There are a lot possible causes for that error code, to include defective RAM, unassigned memory page, memory page reserved to another application, reserved system memory. Below the report shows "Read from location 00000028 caused an access violation." and that tells exactly where in memory the CPU was instructed to look. Can't tell exactly, but a location that low in memory should be reserved for the OS (from 0x00000000 to 0x00010000, the lowest 65K, is all reserved space). An application code doesn't normally point to such locations, but a faulty byte may have been interpreted by the CPU to head there. This faulty byte could be originated by a corrupted KSP_x64.exe file or another file it used (quite possible that "internal/PodCockpit") or by a faulty RAM where KSP_x64.exe or one of its files were loaded.

You wrote to have reinstalled 3 times. As you are on Steam, please verify the game cache integrity (from the Steam client, selecting KSP, options, local files), it will report if any file on your disk doesn't match and will re-download just those. Verify again until all files match. If you still have the fault, the most probable cause is a faulty RAM, I'd verify that with MemTest86.

[sal_vager]

@Rolacume, you will also need to provide the KSP.log, output_log.txt and dxdiag hardware report, see here for details.

 

 

[Rolacume]

10 hours ago, sal_vager said:

@Rolacume, you will also need to provide the KSP.log, output_log.txt and dxdiag hardware report, see here for details.

 

 

 

11 hours ago, diomedea said:

Hi @Rolacume. That crash report tells about an Access Violation (Error code 0x0000005), its meaning KSP_x64.exe asked the CPU to access a position in memory it shouldn't/couldn't (some good info on that error here and here). There are a lot possible causes for that error code, to include defective RAM, unassigned memory page, memory page reserved to another application, reserved system memory. Below the report shows "Read from location 00000028 caused an access violation." and that tells exactly where in memory the CPU was instructed to look. Can't tell exactly, but a location that low in memory should be reserved for the OS (from 0x00000000 to 0x00010000, the lowest 65K, is all reserved space). An application code doesn't normally point to such locations, but a faulty byte may have been interpreted by the CPU to head there. This faulty byte could be originated by a corrupted KSP_x64.exe file or another file it used (quite possible that "internal/PodCockpit") or by a faulty RAM where KSP_x64.exe or one of its files were loaded.

You wrote to have reinstalled 3 times. As you are on Steam, please verify the game cache integrity (from the Steam client, selecting KSP, options, local files), it will report if any file on your disk doesn't match and will re-download just those. Verify again until all files match. If you still have the fault, the most probable cause is a faulty RAM, I'd verify that with MemTest86.

Thanks will do