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Video glitch renders game unplayable


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Hello everyone,

I wanted to play KSP for a long time now and finally found some time and bought it. Unfortunately I am getting some weird video glitches in-game, as seen here: https://imgur.com/a/12FnXaA

I'm running the game on Windows 10 using a Dell XPS 15 9560 Notebook with i7-7700HQ CPU, 16GB RAM and dedicated GeForce GTX 1050 graphics card (notebook edition).

As soon as the glitch appears it does not go disappear until I close KSP. Usually it starts shortly after I start a Training scenario or few minutes in, but I also had it during startup once.
At one time I did receive a windows notification saying: "Application has been blocked from using the graphics hardware", so I ran the fix recommended in some other forums: [snip]

I haven't received the message since (although I haven't tried too often because the game is unplayable), but the glitch is still there. I also made sure I am running on the Nvidia card instead of integrated Intel graphics and reinstalled the graphics driver as well as reinstalling the game itself. It is also important to know that I have never had this issue with other games of applications.

I can't seem to find any other thread dealing with that kind of glitch and was therefore not able to find any solution yet. I'd appreciate any kind of suggestion or idea you might have.

EDIT:

I had the "Application has been blocked from using the graphics hardware" again a couple of times. However, when I check the integrity of the game files via Steam it always either finds 1 or 2 corrupt files whenever the glitch appears (meaning every time in my case).

Thanks in advance!

Edited by Gargamel
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17 hours ago, Sp4rk4s said:

EDIT:

I had the "Application has been blocked from using the graphics hardware" again a couple of times. However, when I check the integrity of the game files via Steam it always either finds 1 or 2 corrupt files whenever the glitch appears (meaning every time in my case).

Thanks in advance!

One or two corrupt files is normal when you verify.So nothing to worry about here.

I wish i could help more, it does sound like the game is not using the Nvidia card, but i really dont know much about these things.

Hopefully someone can help, there are some posts i found in case you missed them:

https://forum.kerbalspaceprogram.com/index.php?/topic/157991-using-ksp-on-a-computer-without-an-extra-graphics-card/

https://forum.kerbalspaceprogram.com/index.php?/topic/99483-cannot-run-on-laptop-dedicated-graphics-nvidia/

https://www.reddit.com/r/KerbalSpaceProgram/comments/ar867k/ksp_not_using_dedicated_gpu/

 

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On 8/27/2019 at 3:33 AM, Concodroid said:

Try just reinstalling the game. If you've done that, go to Nvidia Control Panel, and then choose "manage 3d settings". Go to program-specific, add KSP.

I already reinstalled the game although I never played around with the Nvidia Control Panel.

On 8/26/2019 at 3:11 AM, Boyster said:

I wish i could help more, it does sound like the game is not using the Nvidia card, but i really dont know much about these things.

The game definitely used the Nvidia card (as shown by Task Manager and Nvidia Settings). However, I followed a tip from your last link, reinstalled GeForce Experience and added the game to it (had to follow these instructions as GeForce Experience did not detect KSP: https://www.nvidia.com/en-us/geforce/forums/geforce-experience/14/292553/geforce-experience-not-detecting-kerbal-space-prog/ ). First time I started the game via GeForce Experience I had a terrible crash. I turned down the game the nvidia settings for KSP to 'Performance'. Since then I did not encounter any crashes or glitches, although I have not played the game that much since then.

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8 hours ago, Sp4rk4s said:

I already reinstalled the game although I never played around with the Nvidia Control Panel.

The game definitely used the Nvidia card (as shown by Task Manager and Nvidia Settings). However, I followed a tip from your last link, reinstalled GeForce Experience and added the game to it (had to follow these instructions as GeForce Experience did not detect KSP: https://www.nvidia.com/en-us/geforce/forums/geforce-experience/14/292553/geforce-experience-not-detecting-kerbal-space-prog/ ). First time I started the game via GeForce Experience I had a terrible crash. I turned down the game the nvidia settings for KSP to 'Performance'. Since then I did not encounter any crashes or glitches, although I have not played the game that much since then.

Did you install any mods? I have a 1050 and I run at max all the time. I have essentially the same computer as you, but with a ryzen 1500x. Run a Userbenchmark - it  might just be a faulty gpu/cpu/ram slot. If you used the installer (for ksp) , don't, I don't use it. I extract the .zip. It's probably no longer a problem with your gpu, it's a problem with the game files itself. And don't give up on the game, it's awesome.

 

P.S. take a screenshot of inside the game folder. I need to make sure all the files are in there. 

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I did some searching and most times seems like third a party program that causes some conflicts, like the ones that claim to boost graphics etc,

maybe thats why geforce experience helps cause it overrides most of them.

Edited by Boyster
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