PD Posted January 15, 2012 Share Posted January 15, 2012 I think you guys know, but, thanks for solving my issue PD Link to comment Share on other sites More sharing options...
GLaDOS Posted January 16, 2012 Share Posted January 16, 2012 Hi, I still haven\'t received an email containing my login details for the store.If you could send them to the email associated with this account (I assume SMF allows admins to see users\' email addresses) I would appreciate it.Thanks! Link to comment Share on other sites More sharing options...
Cthu1hu Posted January 16, 2012 Share Posted January 16, 2012 Hi,I paid for the preorder, got the confirmation from PayPal but nothing else. No sign of anything in the spam folder either.Cheers,Craig Link to comment Share on other sites More sharing options...
W0x Posted January 19, 2012 Share Posted January 19, 2012 I aswell have received no confirmation email on my pre-order. Nothing in the spam folder.I do have a paypal confirmation email, though, should I provide you guys with any information? I would very much like to have that confirmation email. Regards,Dominic Link to comment Share on other sites More sharing options...
shawty_82 Posted January 21, 2012 Share Posted January 21, 2012 I received Paypal Confirmation way back on 13th December (haha unlucky!) but nothing else, can you help me please? Link to comment Share on other sites More sharing options...
Codz Posted January 24, 2012 Share Posted January 24, 2012 I pre ordered 7 dollars on January 14th. I still haven\'t gotten a message confirming the preorder in any of my inboxes. The only message I\'ve recieved is the donation one. Link to comment Share on other sites More sharing options...
Baggerboot Posted January 25, 2012 Share Posted January 25, 2012 I paid 7 dollars on the 19th of December, but because I used bank transfer, it probably took up to a week before you actually received the money. I didn\'t get any message, except one from PayPal that my payment was confirmed. However, I\'ve never checked my spam filter, so probably it came in there and was auto deleted. Where can I check whether my payment has been confirmed? Link to comment Share on other sites More sharing options...
Sol1dus Posted January 29, 2012 Share Posted January 29, 2012 Hello. I\'ve made a pre order back when it was first available, through the forums account (october I think?) and I\'m not quite sure, but I don\'t remember receiving a confirmation e-mail (also didn\'t receive the store password, but already reported it in the topic). Is it possible to verify if my pre order is still valid?Thanks.EDIT: I\'ve verified my paypal transaction and it was September 1st, not October as I said previously. Link to comment Share on other sites More sharing options...
jbard Posted January 29, 2012 Share Posted January 29, 2012 I have 4 emails:Account creationOrder confirmationDonationForum account creationI donated $10 is this normal? Link to comment Share on other sites More sharing options...
shawty_82 Posted January 29, 2012 Share Posted January 29, 2012 Still no email from yourselves regarding the donation on 13th December, any chance it could be sorted please? Link to comment Share on other sites More sharing options...
aLeXmOrA Posted January 30, 2012 Author Share Posted January 30, 2012 I have 4 emails:Account creationOrder confirmationDonationForum account creationI donated $10 is this normal?Yes, that\'s all the emails you should have.If you cannot see the download link in your KSP Store Profile Account, then it is a problemCheers. Link to comment Share on other sites More sharing options...
Ayende Posted January 31, 2012 Share Posted January 31, 2012 Hi, i have received my paypal receipt confirmation but no e-mail detailing the download link etc my account on the website logs in and works fine.Hope you can help, Link to comment Share on other sites More sharing options...
Codz Posted February 1, 2012 Share Posted February 1, 2012 It has been a half a month and still no pre order email on any of my adresses... Link to comment Share on other sites More sharing options...
Blinkin Posted February 19, 2012 Share Posted February 19, 2012 Idk if it has been mentioned before but I thought it might be helpful to share this, just in case you don\'t know this.On another forum (www.leaguereplays.com) we have a similiar problem with user registration mails that never seem to reach their destination.Most of them have a hotmail/livemail as target. We found out that their software blocks \'bulk\' mails and deletes those mails.They don\'t even get into the spam folder.It seems logic for software to detect lots of registration mails as bulk spam when a very large group of people creates a account.The fun thing is that these mails do arrive when there\'s no large groups registering (requesting activation mails) at the same time.If you already knew this then sorry that I didn\'t take the time to read through all the posts.I just want to help you. Edit: mm maybe I shouldn\'t have posted it here. I just did re-read the title. Sorry. Link to comment Share on other sites More sharing options...
your mom Posted February 25, 2012 Share Posted February 25, 2012 Hello finally got to pre ordered the game but i never got the email with the password and all that stuff i only got the confirmation email. this is the email i used[email protected] Thanks Link to comment Share on other sites More sharing options...
hiroprotagonist Posted February 28, 2012 Share Posted February 28, 2012 Hey, preordered in december of last year, using my forum email address. Spam filter must have ate my store login. Link to comment Share on other sites More sharing options...
Laereom Posted February 29, 2012 Share Posted February 29, 2012 I think a clear procedure on what to do, somewhere stickied and clearly labeled is in order. If it\'s there, and I\'m just not finding it, well, I guess I\'m ignorant. However, I preordered the game back in December and haven\'t received this confirmation email. I\'ve also tried to open the old store link from the original email, and it says I\'m not allowed. Link to comment Share on other sites More sharing options...
Runar Posted February 29, 2012 Share Posted February 29, 2012 I preordered quite a while ago, but it seems like the spam filter must have stolen my login info too. None of the other KSP emails I get end up in there, though. Link to comment Share on other sites More sharing options...
HennerZz Posted February 29, 2012 Share Posted February 29, 2012 Hi,I paid the $10 donation on wednesday evening and i still havent recieved the pre-order conformation email. Link to comment Share on other sites More sharing options...
aLeXmOrA Posted February 29, 2012 Author Share Posted February 29, 2012 Please, send your Paypal Receipt to KSP Support with a brief explanation of your problemCheers Link to comment Share on other sites More sharing options...
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