Crashing When Loading A VAB

CDR_flow · October 4, 2019

I've just downloaded KSP for the first time via Steam. The game loads up fine, but after creating my first vehicle, and upon clicking "save" for the first time, the game crashed. Hoping this was a one off thing, but knowing it probably wasn't, I launched the game again. Now whenever I try to load the VAB, the game displays the successful loaded vehicle for a moment, the game appears to hang, and then crashes to desktop.

Now my computer is relatively new, so I doubt it is a hardware requirements issue, but obviously something is going on. I'm not really sure what to do next, any help would be appreciated. I will provide whatever further information you need.

Thanks!

Geonovast · October 4, 2019

Hello, @CDR_flow, and welcome to the forum!

Steam has a weird thing where it occasionally borks KSP installs/updates. You may be able to fix your issue by doing a Steam file validation.

If that doesn't help, posting your KSP.log may help. Just upload the log to a file sharing site, such as Google Drive, and post the link here. Please don't post the log itself here - it can cause issues with the forum.

CDR_flow · October 4, 2019

7 minutes ago, Geonovast said:

Hello, @CDR_flow, and welcome to the forum!

Steam has a weird thing where it occasionally borks KSP installs/updates. You may be able to fix your issue by doing a Steam file validation.

If that doesn't help, posting your KSP.log may help. Just upload the log to a file sharing site, such as Google Drive, and post the link here. Please don't post the log itself here - it can cause issues with the forum.

Gotchya.

I found a couple of files, not sure which you'll need so here they both are:

https://drive.google.com/file/d/1GFcqS8_9_227nkKum1-4iSkEtBWcpaBt/view?usp=sharing

https://drive.google.com/file/d/1j8BfxEbzhNhYrDHPaBrVPADC4RwTVXT3/view?usp=sharing

VoidSquid · October 5, 2019

Hmm... not clear what caused the crash, I'd like to try debugging the crash.dmp, if you have that available (should be in %LocalAppData%\CrashDumps).

CDR_flow · October 5, 2019

5 hours ago, VoidSquid said:

Hmm... not clear what caused the crash, I'd like to try debugging the crash.dmp, if you have that available (should be in %LocalAppData%\CrashDumps).

I have several .dmp files, here's one of them. If you need more examples I can get them, this is the easiest crash to recreate.

https://drive.google.com/open?id=1NpJg4nj0A0GlvXi5ivCdKM_e69itzHkz

I really appreciate you all looking at this, this game is one of the reasons i built a PC, so I'd be super bummed out if I cant run it.

VoidSquid · October 5, 2019

Here we go, WinDbg says:

Spoiler

Loading Dump File [E:\Downloads\KSP_x64.exe.1216.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

************* Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\symbols*https://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*https://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Debug session time: Fri Oct 4 19:46:38.000 2019 (UTC + 2:00)
System Uptime: not available
Process Uptime: 0 days 0:01:00.000
................................................................
........................................
Loading unloaded module list
.........
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(4c0.22c8): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtWaitForMultipleObjects+0x14:
00007ffe`048dcc14 c3 ret
0:016> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** WARNING: Unable to verify timestamp for mono.dll
*** WARNING: Unable to verify timestamp for KSP_x64.exe
*** WARNING: Unable to verify timestamp for nvd3dumx.dll

KEY_VALUES_STRING: 1

Key : AV.Dereference
Value: NullClassPtr

Key : AV.Fault
Value: Write

Key : Timeline.Process.Start.DeltaSec
Value: 60

PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start
Name: <blank>
Time: 2019-10-05T13:22:43.350Z
Diff: 70565350 mSec

Timeline: Dump.Current
Name: <blank>
Time: 2019-10-04T17:46:38.0Z
Diff: 0 mSec

Timeline: Process.Start
Name: <blank>
Time: 2019-10-04T17:45:38.0Z
Diff: 60000 mSec

DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT: (.ecxr)
rax=00000000004fc000 rbx=000000005cc32c10 rcx=0000000000000000
rdx=000000005cc32c10 rsi=0000000000000000 rdi=0000000000000000
rip=00007ffe0485b40d rsp=000000000e71d960 rbp=000000000e71da10
r8=0000000000000000 r9=0000000002000000 r10=f36f64627744646d
r11=8101010101010100 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
ntdll!RtlEnterCriticalSection+0xd:
00007ffe`0485b40d f00fba710800 lock btr dword ptr [rcx+8],0 ds:00000000`00000008=????????
Resetting default scope

FAULTING_IP:
ntdll!RtlEnterCriticalSection+d
00007ffe`0485b40d f00fba710800 lock btr dword ptr [rcx+8],0

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffe0485b40d (ntdll!RtlEnterCriticalSection+0x000000000000000d)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000000008
Attempt to write to address 0000000000000008

DEFAULT_BUCKET_ID: NULL_CLASS_PTR_WRITE

PROCESS_NAME: KSP_x64.exe

FOLLOWUP_IP:
mono+7aecd
00007ffd`ec3eaecd ?? ???

WRITE_ADDRESS: 0000000000000008

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000001

EXCEPTION_PARAMETER2: 0000000000000008

WATSON_BKT_PROCSTAMP: 80d7530

WATSON_BKT_PROCVER: 10.0.18362.1

PROCESS_VER_PRODUCT: Microsoft® Windows® Operating System

WATSON_BKT_MODULE: ntdll.dll

WATSON_BKT_MODSTAMP: 1d27e677

WATSON_BKT_MODOFFSET: 1b40d

WATSON_BKT_MODVER: 10.0.18362.387

MODULE_VER_PRODUCT: Microsoft® Windows® Operating System

BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202

MODLIST_WITH_TSCHKSUM_HASH: 5015c1b18c4cc489f1eceeec49f86b23b08a3aaa

MODLIST_SHA1_HASH: 4d67063766b975347a48b907f336bf538882f283

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS: 0

DUMP_FLAGS: 94

DUMP_TYPE: 1

ANALYSIS_SESSION_HOST:

ANALYSIS_SESSION_TIME: 10-05-2019 15:22:43.0350

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

THREAD_ATTRIBUTES:
OS_LOCALE: ENU

BUGCHECK_STR: APPLICATION_FAULT_NULL_CLASS_PTR_WRITE_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_WRITE

PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT

PROBLEM_CLASSES:

ID: [0n313]
Type: [@ACCESS_VIOLATION]
Class: Addendum
Scope: BUCKET_ID
Name: Omit
Data: Omit
PID: [Unspecified]
TID: [0x22c8]
Frame: [0] : ntdll!RtlEnterCriticalSection

ID: [0n286]
Type: [INVALID_POINTER_WRITE]
Class: Primary
Scope: BUCKET_ID
Name: Add
Data: Omit
PID: [Unspecified]
TID: [0x22c8]
Frame: [0] : ntdll!RtlEnterCriticalSection

ID: [0n309]
Type: [NULL_CLASS_PTR_DEREFERENCE]
Class: Primary
Scope: BUCKET_ID
Name: Add
Data: Omit
PID: [Unspecified]
TID: [0x22c8]
Frame: [0] : ntdll!RtlEnterCriticalSection

ID: [0n311]
Type: [NULL_CLASS_PTR_WRITE]
Class: Primary
Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
BUCKET_ID
Name: Add
Data: Omit
PID: [0x4c0]
TID: [0x22c8]
Frame: [0] : ntdll!RtlEnterCriticalSection

LAST_CONTROL_TRANSFER: from 00007ffdec3eaecd to 00007ffe0485b40d

STACK_TEXT:
00000000`0e71d960 00007ffd`ec3eaecd : 00000000`00000000 00000000`039b2700 00000000`000000c0 00000000`039b0000 : ntdll!RtlEnterCriticalSection+0xd
00000000`0e71d990 00000000`00000000 : 00000000`039b2700 00000000`000000c0 00000000`039b0000 00000000`039b0308 : mono+0x7aecd

THREAD_SHA1_HASH_MOD_FUNC: 5c2611f54ac8a12b4371332f55d797cd7a0bfd55

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 013d5db55c49b519f0e16924c371af9fd1199821

THREAD_SHA1_HASH_MOD: 70246501ed934de66a12b916bd018d8b5b4d40d4

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: mono+7aecd

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: mono

IMAGE_NAME: mono.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 5a2fe579

STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~16s ; .ecxr ; kb

FAILURE_BUCKET_ID: NULL_CLASS_PTR_WRITE_c0000005_mono.dll!Unknown

BUCKET_ID: APPLICATION_FAULT_NULL_CLASS_PTR_WRITE_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_WRITE_mono+7aecd

FAILURE_EXCEPTION_CODE: c0000005

FAILURE_IMAGE_NAME: mono.dll

BUCKET_ID_IMAGE_STR: mono.dll

FAILURE_MODULE_NAME: mono

BUCKET_ID_MODULE_STR: mono

FAILURE_FUNCTION_NAME: Unknown

BUCKET_ID_FUNCTION_STR: Unknown

BUCKET_ID_OFFSET: 7aecd

BUCKET_ID_MODTIMEDATESTAMP: 5a2fe579

BUCKET_ID_MODCHECKSUM: 2829ed

BUCKET_ID_MODVER_STR: 1.0.0.1

BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_NULL_CLASS_PTR_WRITE_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_WRITE_

FAILURE_PROBLEM_CLASS: APPLICATION_FAULT

FAILURE_SYMBOL_NAME: mono.dll!Unknown

WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/KSP_x64.exe/10.0.18362.1/ 80d7530/ntdll.dll/10.0.18362.387/1d27e677/c0000005/0001b40d.htm?Retriage=1

TARGET_TIME: 2019-10-04T17:46:38.000Z

OSBUILD: 18362

OSSERVICEPACK: 329

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 768

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt SingleUserTS Personal

USER_LCID: 0

OSBUILD_TIMESTAMP: unknown_date

BUILDDATESTAMP_STR: 190318-1202

BUILDLAB_STR: 19h1_release

BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME: 365e

ANALYSIS_SOURCE: UM

FAILURE_ID_HASH_STRING: um:null_class_ptr_write_c0000005_mono.dll!unknown

FAILURE_ID_HASH: {e7eafc38-99f4-fcc8-a473-b67d2eaecb43}

Followup: MachineOwner
---------

So first of all, it an Access Violation: ERROR_CODE: (NTSTATUS) 0xc0000005

Looks like mono.dll tried to write at a memory address that was invalid: NULL_CLASS_PTR_WRITE_c0000005_mono.dll!Unknown

From experience, the most probably reason for this is a bad mod / not properly installed mod / incompatible mod. You said your game is unmodded, that leaves a buggy KSP installation, try to verify/repair your installation like @Geonovast already suggested.

Edited October 5, 2019 by VoidSquid

CDR_flow · October 5, 2019

4 minutes ago, VoidSquid said:

Here we go, WinDbg says:

Reveal hidden contents

Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [E:\Downloads\KSP_x64.exe.1216.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

************* Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\symbols*https://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*https://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Debug session time: Fri Oct 4 19:46:38.000 2019 (UTC + 2:00)
System Uptime: not available
Process Uptime: 0 days 0:01:00.000
................................................................
........................................
Loading unloaded module list
.........
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(4c0.22c8): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtWaitForMultipleObjects+0x14:
00007ffe`048dcc14 c3 ret
0:016> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** WARNING: Unable to verify timestamp for mono.dll
*** WARNING: Unable to verify timestamp for KSP_x64.exe
*** WARNING: Unable to verify timestamp for nvd3dumx.dll

KEY_VALUES_STRING: 1

Key : AV.Dereference
Value: NullClassPtr

Key : AV.Fault
Value: Write

Key : Timeline.Process.Start.DeltaSec
Value: 60

PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start
Name: <blank>
Time: 2019-10-05T13:22:43.350Z
Diff: 70565350 mSec

Timeline: Dump.Current
Name: <blank>
Time: 2019-10-04T17:46:38.0Z
Diff: 0 mSec

Timeline: Process.Start
Name: <blank>
Time: 2019-10-04T17:45:38.0Z
Diff: 60000 mSec

DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT: (.ecxr)
rax=00000000004fc000 rbx=000000005cc32c10 rcx=0000000000000000
rdx=000000005cc32c10 rsi=0000000000000000 rdi=0000000000000000
rip=00007ffe0485b40d rsp=000000000e71d960 rbp=000000000e71da10
r8=0000000000000000 r9=0000000002000000 r10=f36f64627744646d
r11=8101010101010100 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
ntdll!RtlEnterCriticalSection+0xd:
00007ffe`0485b40d f00fba710800 lock btr dword ptr [rcx+8],0 ds:00000000`00000008=????????
Resetting default scope

FAULTING_IP:
ntdll!RtlEnterCriticalSection+d
00007ffe`0485b40d f00fba710800 lock btr dword ptr [rcx+8],0

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffe0485b40d (ntdll!RtlEnterCriticalSection+0x000000000000000d)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000000008
Attempt to write to address 0000000000000008

DEFAULT_BUCKET_ID: NULL_CLASS_PTR_WRITE

PROCESS_NAME: KSP_x64.exe

FOLLOWUP_IP:
mono+7aecd
00007ffd`ec3eaecd ?? ???

WRITE_ADDRESS: 0000000000000008

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000001

EXCEPTION_PARAMETER2: 0000000000000008

WATSON_BKT_PROCSTAMP: 80d7530

WATSON_BKT_PROCVER: 10.0.18362.1

PROCESS_VER_PRODUCT: Microsoft® Windows® Operating System

WATSON_BKT_MODULE: ntdll.dll

WATSON_BKT_MODSTAMP: 1d27e677

WATSON_BKT_MODOFFSET: 1b40d

WATSON_BKT_MODVER: 10.0.18362.387

MODULE_VER_PRODUCT: Microsoft® Windows® Operating System

BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202

MODLIST_WITH_TSCHKSUM_HASH: 5015c1b18c4cc489f1eceeec49f86b23b08a3aaa

MODLIST_SHA1_HASH: 4d67063766b975347a48b907f336bf538882f283

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS: 0

DUMP_FLAGS: 94

DUMP_TYPE: 1

ANALYSIS_SESSION_HOST:

ANALYSIS_SESSION_TIME: 10-05-2019 15:22:43.0350

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

THREAD_ATTRIBUTES:
OS_LOCALE: ENU

BUGCHECK_STR: APPLICATION_FAULT_NULL_CLASS_PTR_WRITE_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_WRITE

PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT

PROBLEM_CLASSES:

ID: [0n313]
Type: [@ACCESS_VIOLATION]
Class: Addendum
Scope: BUCKET_ID
Name: Omit
Data: Omit
PID: [Unspecified]
TID: [0x22c8]
Frame: [0] : ntdll!RtlEnterCriticalSection

ID: [0n286]
Type: [INVALID_POINTER_WRITE]
Class: Primary
Scope: BUCKET_ID
Name: Add
Data: Omit
PID: [Unspecified]
TID: [0x22c8]
Frame: [0] : ntdll!RtlEnterCriticalSection

ID: [0n309]
Type: [NULL_CLASS_PTR_DEREFERENCE]
Class: Primary
Scope: BUCKET_ID
Name: Add
Data: Omit
PID: [Unspecified]
TID: [0x22c8]
Frame: [0] : ntdll!RtlEnterCriticalSection

ID: [0n311]
Type: [NULL_CLASS_PTR_WRITE]
Class: Primary
Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
BUCKET_ID
Name: Add
Data: Omit
PID: [0x4c0]
TID: [0x22c8]
Frame: [0] : ntdll!RtlEnterCriticalSection

LAST_CONTROL_TRANSFER: from 00007ffdec3eaecd to 00007ffe0485b40d

STACK_TEXT:
00000000`0e71d960 00007ffd`ec3eaecd : 00000000`00000000 00000000`039b2700 00000000`000000c0 00000000`039b0000 : ntdll!RtlEnterCriticalSection+0xd
00000000`0e71d990 00000000`00000000 : 00000000`039b2700 00000000`000000c0 00000000`039b0000 00000000`039b0308 : mono+0x7aecd

THREAD_SHA1_HASH_MOD_FUNC: 5c2611f54ac8a12b4371332f55d797cd7a0bfd55

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 013d5db55c49b519f0e16924c371af9fd1199821

THREAD_SHA1_HASH_MOD: 70246501ed934de66a12b916bd018d8b5b4d40d4

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: mono+7aecd

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: mono

IMAGE_NAME: mono.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 5a2fe579

STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~16s ; .ecxr ; kb

FAILURE_BUCKET_ID: NULL_CLASS_PTR_WRITE_c0000005_mono.dll!Unknown

BUCKET_ID: APPLICATION_FAULT_NULL_CLASS_PTR_WRITE_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_WRITE_mono+7aecd

FAILURE_EXCEPTION_CODE: c0000005

FAILURE_IMAGE_NAME: mono.dll

BUCKET_ID_IMAGE_STR: mono.dll

FAILURE_MODULE_NAME: mono

BUCKET_ID_MODULE_STR: mono

FAILURE_FUNCTION_NAME: Unknown

BUCKET_ID_FUNCTION_STR: Unknown

BUCKET_ID_OFFSET: 7aecd

BUCKET_ID_MODTIMEDATESTAMP: 5a2fe579

BUCKET_ID_MODCHECKSUM: 2829ed

BUCKET_ID_MODVER_STR: 1.0.0.1

BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_NULL_CLASS_PTR_WRITE_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_WRITE_

FAILURE_PROBLEM_CLASS: APPLICATION_FAULT

FAILURE_SYMBOL_NAME: mono.dll!Unknown

WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/KSP_x64.exe/10.0.18362.1/ 80d7530/ntdll.dll/10.0.18362.387/1d27e677/c0000005/0001b40d.htm?Retriage=1

TARGET_TIME: 2019-10-04T17:46:38.000Z

OSBUILD: 18362

OSSERVICEPACK: 329

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 768

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt SingleUserTS Personal

USER_LCID: 0

OSBUILD_TIMESTAMP: unknown_date

BUILDDATESTAMP_STR: 190318-1202

BUILDLAB_STR: 19h1_release

BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME: 365e

ANALYSIS_SOURCE: UM

FAILURE_ID_HASH_STRING: um:null_class_ptr_write_c0000005_mono.dll!unknown

FAILURE_ID_HASH: {e7eafc38-99f4-fcc8-a473-b67d2eaecb43}

Followup: MachineOwner
---------

So first of all, it an Access Violation: ERROR_CODE: (NTSTATUS) 0xc0000005

Looks like mono.dll tried to write at a memory address that was invalid: NULL_CLASS_PTR_WRITE_c0000005_mono.dll!Unknown

From experience, the most probably reason for this is a bad mod / not properly installed mod / incompatible mod. You said your game is unmodded, that leaves a buggy KSP installation, try to verify/repair your installation like @Geonovast already suggested.

Correct, I have no mods.

That was the first thing I did, check the game file. It did find two files that it needed to download, I did that, and this particular crash happened after that download. The interesting thing happening now is I verified the integrity of the game file just now, and it found one file that needed to be acquired. I downloaded that file, then checked again to make sure it was good to go, it was. I launched the game, and the same crash happened. So, I checked the integrity of the game file again--one file missing, downloaded it and checked twice, ran the game, same crash. So, I checked the game file again, guess how many files were missing according to the file checker: one again. So, that's the current loop I'm in. File is screwed up, fix the file, crash, file is screwed up.

One thing i did before getting on the forums was uninstall the game via steam, and reinstall the game, I had the same crash before and after. Any additional troubleshooting you all could recommend would be appreciated.

VoidSquid · October 5, 2019

Darn...

Uninstalling the game, deleting the complete folder, then reinstalling, that's what I'd try.

CDR_flow · October 5, 2019

39 minutes ago, VoidSquid said:

Darn...

Uninstalling the game, deleting the complete folder, then reinstalling, that's what I'd try.

I'll try, for science.

Edit: I’ve deleted my entire game folder along with steam, deleted all registry items related to steam and steam games, and am reinstalling the game right now. There wasn’t a lot there anyway, so nbd. Probably overkill, but whatever.

Edited October 5, 2019 by CDR_flow

CDR_flow · October 5, 2019

So, update. I did everything I stated in my previous post, and the game crashed identically. Went to verify the game files before I ran the game, fine. After crash? Missing two files. I haven’t ran the game again because I know what will happen.

Pretty bummed out atm.

VoidSquid · October 5, 2019

I think we can exclude that the game itself is buggy, else nobody would be able to run it. Must be something with your computer, that's the only explanation for me. Is there maybe any third party software interfering? Antivirus, game experience enhancement like Riva Tuner, MSI afterburner, special mouse/keyboard software, other background programs?

Edited October 5, 2019 by VoidSquid

CDR_flow · October 5, 2019

1 hour ago, VoidSquid said:

I think we can exclude that the game itself is buggy, else nobody would be able to run it. Must be something with your computer, that's the only explanation for me. Is there maybe any third party software interfering? Antivirus, game experience enhancement like Riva Tuner, MSI afterburner, special mouse/keyboard software, other background programs?

Yeah I have some wireless Logitech software and afterburner, the usual. I’ll start uninstalling some stuff and maybe try running it with firewall off and see if anything improves

VoidSquid · October 5, 2019

Firewall can't interfere here, but maybe some of the other software, yes.

Sigh...wish I could do more to help, I'm sorry.

VoidSquid · October 7, 2019

Hey @CDR_flow, could you solve the problem in the meantime?

Crashing When Loading A VAB

Recommended Posts

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Join the conversation