Website broken?

[theHoleK]

I purchased KSP through the store (not Steam) several months ago. Tonight, I wanted to install it on my laptop; however, it seems as though the site is broken. I go to the main site and click on the store. After successfully logging in (it says Welcome, theHoleK) I click My Account and it brings me back to the front page of the site. Clicking on the store link brings me to the store but I'm not logged in.  I searched the forum for a direct link to the download page but they bring me back to the front page of the site.  Any suggestions on how I can get KSP downloaded tonight?

[Loki_03]

Same here, don't know whats happening

Edited October 22, 2016 by Loki_03

[saphera12]

I purchased it several years ago and I'm having the exact same problem. except I'm updating to 1.2 but the patcher doesn't seem to work on 64-bit so trying to download fresh copy from site. you might be able to copy/paste it from another computer onto a drive and onto your laptop though. I think I'm gonna have to wait till they fix the site though...

[Dark Lion]

1 hour ago, theHoleK said:

I purchased KSP through the store (not Steam) several months ago. Tonight, I wanted to install it on my laptop; however, it seems as though the site is broken. I go to the main site and click on the store. After successfully logging in (it says Welcome, theHoleK) I click My Account and it brings me back to the front page of the site. Clicking on the store link brings me to the store but I'm not logged in.  I searched the forum for a direct link to the download page but they bring me back to the front page of the site.  Any suggestions on how I can get KSP downloaded tonight?

With the 1.2 release, I went a little mod-happy... Needless to say, not all of it worked and I'd rather just pull a fresh installation and start over. KSP Store says, "NOPE." Several "dead" links, My Account, the Account Name link, and including support links.

I really hope this gets fixed soon... No KSP for me until. :c

[Kerbski]

Same here, new ksp rig freshly set up and i can't download it. What a letdown

 

[TheZexdex]

I've come back to play KSP after a break. When I purchased it I did it on the KSP store, but when I log into my account and then click 'My Account' it boots me back to the homepage.

I've tried logging in on multiple PC's, to no avail.

Anyone who knows why, please help. Thanks.

[palker]

So i go to store> i login > click my account and the website sends me back to front page and if i try to login again it happens again and i cannot for the life of me get to the damn game download. Should have bought on steam than i would not have to deal with this crap. 

Anyway tried with chrome and MS edge on win 10

[palker]

Same problem here impossible to download the game i want a steam code naow. 

[Dark Lion]

2 minutes ago, palker said:

Same problem here impossible to download the game i want a steam code naow. 

LOL That'd be nice.

[pokeman]

Having the same problem here, got it on steam too but I was after the zip.

Edited October 22, 2016 by pokeman

[JeanKlodd]

Same here, since downloading the latest version doesn't seem to work, I tried patching a fresh install of an old version instead but this also fails

[FS3D]

Same here. Unfortunately, I do not have the Steam version of the game, meaning I cannot update.

[christaffer]

Exactly the same thing is happening to me, I can't download the game. Website is broken.

Can anyone verify they can access their account on the website?

[steve_v]

6 hours ago, theHoleK said:

it seems as though the site is broken.

Yeah, it's broken for me too (Mozilla/5.0 (X11; Linux x86_64; rv:45.0)). Nobody I'd suggest pinging is online ATM (probably midnight in Mexico or somesuch), you guys have already submitted this via the kerbalspaceprogram.com bug report form, right?

Edited October 22, 2016 by Red Iron Crown

[Red Iron Crown]

Consolidated a few threads on this issue and moved to the Kerbal Network. I am observing the same issue, there is definitely something wrong. I've passed it up the line to get fixed.

[Mister Dilsby]

2 hours ago, Red Iron Crown said:

Consolidated a few threads on this issue and moved to the Kerbal Network. I am observing the same issue, there is definitely something wrong. I've passed it up the line to get fixed.

Oh good, I've not gone crazy  Thanks for taking this on Red

[palker]

well i found 1.1 version on my pc and since i only wanted to test if it runs well on my new 2in1 tablet i am satisfied. will try to use the patcher later.

[Piston_man20]

Same here, can't update or get to the downloads...  can't wait to try out 1.2!

[REVOLUTION313]

I have also had this problem, glad it is not just me.

 

[Red Iron Crown]

@theHoleK @saphera12 @TheLionsBite @Kerbski @TheZexdex @palker @pokeman @JeanKlodd @FS3D @christaffer @Piston_man20 @steve_v @Kuzzter @REVOLUTION313

Site should be working correctly now, please retry and report back if not working. You may need to clear your browser cache.

[REVOLUTION313]

the website is fixed

[Piston_man20]

Yay it's fixed! Thanks!

[Kerbski]

It's all good now, thanks!

[Dark Lion]

@Red Iron Crown

Thanks for the head's up!

After a successful download, I'm already building for mining Minmus! 

Many thanks to the helpers and heralds who made it a quick-fix!

 Prograde on target!