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File save occasionally crashes and leaves corrupt files


Filed.Teeth

Bug Report

Reported Version: v0.2.0 (latest) | Mods: none | Can replicate without mods? Yes 
OS: Win 11 22H2 | CPU: i9-13900KF | GPU: RTX 3080 Ti | RAM32.0 GB

 

Occasional to frequent crashes to desktop (CTD) leave partial and unusable files behind.

I've become afraid to use F5.

Sometimes I'll go 20-50 minutes between crashes, sometimes it's 10 crashes in a row.

Things I've done: 

1. Verified Steam files.

2. Copied save files out, deleted Intercept Games folder in AppData, put game files back in.

3. Reinstalled without deleting files and directories left behind by the uninstall.

4. Reinstalled, deleting files and directories left behind by the uninstall prior to reinstall.

5. Started a new campaign with absolutely NO clipping.

6. Monitored my GPU and CPU to verify that heating or load were not the problem.

7. Cleaned the cooling system on both anyway, just to be sure.

 

Now I keep a Windows Explorer panel open and every time I CTD I have to check to see if:

1. The latest save's .json file is considerably smaller than the previous one.

2. The latest save failed to create a .meta file.

If the above are true, I delete them and reload the prior save, which sometimes sets me back quite a bit, forcing me to redo a maneuver, landing or takeoff.

 

I've attached two consecutive saves, one good, then the files left by a CTD.

This was an aircraft flying straight line.

 

 

Included Attachments:

Good_and.bad.zip

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@Filed.Teeth

The corrupted save file is missing a chunk of information at the end for some reason.

This could be a memory issue.

Can you please do a memory test?

To do this: (according to google)

  1. Step 1: Press the Windows key + R to open the Run command.
  2. Step 2: Type in “mdsched.exe” and hit Enter.
  3. Step 3: Choose between the two options (either to restart and check the RAM now or to check the RAM at the next system startup) and proceed with the diagnostic test.
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Bottom line up Front:

Turned out it was memory.  Good call.

 

Extra details just cuz it's you:

Even though the RAM passed all the tests, and in spite of the fact that KSP2 was the only program I was having trouble with, I pulled out my older, much slower sticks (2400 default/safe, 5200 XMP) and put them in. Ran fine at 2400.

Put the original sticks back in, they still had trouble at the setting the BIOS gave them, (4800 default/safe, 6800 on XMP) so I set them up manually at the max setting my chip would take, 5600. (The BIOS and the motherboard will take them to their max rating, but my I9-13900KF data sheet shows a lower max.)

Ran several hours in, no problems, then started glitching again. Still playin'.

One other problem, Windows is refusing to reactivate, in spite of the fact that both configs have been previously activated, including after a complete re-install of the OS. The troubleshooter lists the old names, but won't give it up.

I also flashed the BIOS during all this, up one step from .ado to .afo, 

 

Anyway thanks Anth, I probably wouldn't have gone the extra steps without your nudge.

 

 

 

Edited by Filed.Teeth
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I surrender. If no one else is having trouble with this then it's just my setup, I guess.

Have tested both sticks with Memtest86 and the built-in tester, no errors. Have no trouble with any other program. 

Must just be building my ships too big for now. 

Even zeroed the CMOS to make sure I didn't have some odd setting out of place in BIOS.

Tried a LOT of different freqs, the only difference is how long it takes to crap out.

Have a .json from a CTD while I was running at 2400, but don't see how to leave it here.

I'm just going back to my original setup, and hope that eventually the optimizations for the game solve it for me.

When playing gets too frustrating I'll just switch to something else.

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On 1/20/2024 at 5:26 PM, Filed.Teeth said:

I surrender. If no one else is having trouble with this then it's just my setup, I guess.

Have tested both sticks with Memtest86 and the built-in tester, no errors. Have no trouble with any other program. 

Must just be building my ships too big for now. 

Even zeroed the CMOS to make sure I didn't have some odd setting out of place in BIOS.

Tried a LOT of different freqs, the only difference is how long it takes to crap out.

Have a .json from a CTD while I was running at 2400, but don't see how to leave it here.

I'm just going back to my original setup, and hope that eventually the optimizations for the game solve it for me.

When playing gets too frustrating I'll just switch to something else.

Sorry I haven't responded. Usually I keep up with forum notifications but I didn't have my login while I was overseas.

So it has less issues with slower ram? That's weird.

 

If you want to give me that json file, can you please create a new bug report with my name in the title and a link to this bug report?

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After hours of rabbit hole troubleshooting....

Bad Windows install.

Didn't have that in the list because I had re-installed Windows  far enough prior to the problem that I didn't suspect it when I started this post.

All the usual checks for Windows as the problem (sfc, dism, startup repair, etc.) said it was fine, but there were enough anomalies  I bit the bullet and did a full reset install.

Voila.

For about 8hrs, then it started all over again. KSP2 is still stable , but it's about the only one, (several other games are bombing now lol) and I still had to have the memory clocked down...

BUT...I just found a series of threads where a high percentage of 13900KF owners have been having random, then increasing problems since 22h2 came out...

So I'll track that.

My Bad Windows install still holds but now it's more like Bad Windows engineering maybe.

Edited by Filed.Teeth
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Yep that was it. Sorry this turned into more of a blog than a bug report, but if you have anyone else with a 13900k/f point them to this.

Since Win 22H2 came out it's been a giant problem for a lot of the chip owners.

Fix is simple too, once you know about it. Set all your cores to the same (in my case 54, some folks can do 55)

Bios or Intel XTU will do it.

Now I'm running like I was before I got Microshotted.

 

https://www.reddit.com/r/intel/comments/159eh1u/is_there_a_fix_for_the_13900k_crashing_with_intel/

 

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