You might want to consider hoping in the KSP IRC channel. There's a lot of modders there and I'm sure one would be able to help you figure out that shader issue. Cheers! Capt'n Skunky KSP Community Manager
As a rule, laptops generally aren't that upgradeable like your standard desktop. Parts are very specific like the pieces of a puzzle in order to fit in such a small space. Cheers! Capt'n Skunky KSP Community Manager
If it fell back down, it was never in orbit. Air isn't what pulls you down, it's called Gravity. Seriously, are you trolling or what? Capt'n Skunky KSP Community Manager
The Kosmos pack has some clamps. Unfortunately, all docking clamps are cosmetic only as docking has not yet been implemented in the game. Cheers! Capt'n Skunky KSP Community Manager
Then you will need to contact Store support from the main page. Make sure to send them all relevant transaction details so they can verify and track down the issue. We have no access to the Store information from here on the forums, so this is why you need to contact Squad directly. Cheers! Capt'n Skunky KSP Community Manager
Nothing is shipped, you can download directly from your store profile. Follow these instructions: http://kerbalspaceprogram.com/forum/showthread.php/7149-Downloading-KSP-from-the-Store Happy Launching! Arrr! Capt'n Skunky KSP Community Manager
Well, if you wanted help of support, there are other forums here that are better suited to that topic. In general, the Welcome Aboard forum is for people to make their first post and introduce themselves. Cheers! Capt'n Skunky KSP Community Manager